Computer Repair Technician: Hands-On Fixes & Upgrades

Csat Solutions; Houston (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

CSAT Solutions LP in Houston, TX is seeking a Computer Repair Technician to join our warehouse and repair team. You will inspect, disassemble, diagnose, repair, reassemble, and test computer hardware and peripherals while following documented procedures and ISO considerations.

A fast-paced, hands-on environment awaits. The ideal candidate has a high school diploma, basic computer skills, and experience with hand tools.

Qualifications

• High school diploma or equivalent required.
• Basic familiarity with computer use required.
• Intermediate English abilities required.
• 1 year of assembly/disassembly experience preferred with laptop, computer and/or technology component repair.
• Experience using hand power tools.
• Intermediate knowledge of computer hardware.
• Familiarity with continuous improvement methods preferred.
• Must be able to work in a fast-paced team environment with close supervision.
• Ability to follow documented procedures, standards and policies.

Responsibilities

• Reviews customers’ complaints to determine details of unit problems.
• Disassembles units to examine parts, for wear or defects, using hand or power tools and measuring devices.
• Tests and diagnoses problems according to customers’ complaints.
• Communicates concerning unit operation, maintenance, or requests approval for advanced repair to appropriate parties.
• Repairs units according to requirements, using hand or power tools and measuring devices.
• Reassembles units after making repairs or replacing parts.
• Analyzes equipment performance; assesses unit functioning (includes running basic tests).
• Cleans or adjusts mechanical parts to maintain efficiency and prevent breakdowns.
• Inspects units for cosmetic defects and reports findings in shop floor system.
• Installs and configures new equipment, including operating software or peripheral equipment as required.
• Reads and researches specifications to determine unit settings or adjustments.
• Places orders for additional parts needed for repairs.
• Reinstalls software or adjusts settings on existing software to fix malfunctions.
• Compares findings with customer-reported problems and advises call center of failures found.
• Learns and uses new processes and procedures.
• Responsible for meeting ISO 9001 and/or other quality system requirements in their department.
• May perform other duties as assigned.

Skills

Hand tools experience

Computer hardware knowledge

English - intermediate

Team collaboration

Ability to follow procedures

Adaptability

Education

High school diploma or equivalent

Tools

Hand power tools

Job description

CSAT Solutions LP in Houston, TX is seeking a Computer Repair Technician to join our warehouse and repair team. You will inspect, disassemble, diagnose, repair, reassemble, and test computer hardware and peripherals while following documented procedures and ISO considerations.

A fast-paced, hands-on environment awaits. The ideal candidate has a high school diploma, basic computer skills, and experience with hand tools.