Language Access Analytics Program Lead (Remote)

600 Advocate Health, Inc.; Oak Brook (IL); Hybrid; USD 70,000 - 106,000; Full time

Job summary

Advocate Health in Illinois seeks a highly experienced leader to head Language Services data analytics, BI, and enterprise reporting. This role shapes strategy, drives dashboards, KPIs, and data governance to enable informed decisions across operations.

The ideal candidate has 7+ years in healthcare data analytics, strong Power BI, SQL, and Excel skills, and can translate complex data into actionable insights. Hybrid work is available with remote options in preferred locations.

Qualifications

• Bachelor's degree in data analytics, business intelligence, healthcare administration, or related field.
• Master's degree in data science, business analytics, healthcare informatics, or related field preferred.
• Data analytics or BI certifications preferred (e.g., Microsoft Power BI, Tableau, SQL). Advanced certifications preferred.
• Typically requires 7+ years of progressive experience in data analytics, business intelligence, or healthcare reporting.
• Healthcare data analytics experience with enterprise BI platform management preferred.

Responsibilities

• Lead the enterprise data, BI, and analytics strategy for Language Services.
• Develop and manage dashboards, reports, and data visualizations for operational and strategic decision-making.
• Provide data-driven insights and actionable recommendations to AVP leadership and functional leaders.
• Design and maintain data governance frameworks, standards, and quality assurance processes.
• Manage enterprise reporting including KPIs, SLAs, utilization metrics, and financial performance.
• Partner with all functional areas to identify data needs, define metrics, and build reporting solutions.
• Lead trend analysis, forecasting, and predictive analytics to support strategic planning.
• Collaborate with IT on data integration, warehouse design, and platform connectivity.
• Develop and manage analytics tools and platforms (Power BI, Excel, SQL) for the department.
• Support business case development with data analysis, ROI modeling, and impact assessment.
• Ensure data accuracy, integrity, and security across all reporting and analytics systems.
• Train and develop stakeholders on data literacy, dashboard usage, and self-service reporting.
• Manage ad hoc data requests and analysis projects for leadership and operational teams.
• Represent Language Services data and analytics in enterprise reporting and governance forums.

Skills

Stakeholder management

Forecasting

Data visualization

Analytical thinking

Communication

Project management

Education

Bachelor's degree in data analytics or related field

Master's degree in data science or related field

Tools

Power BI

Excel

SQL

ETL

Data warehousing

Job description

Advocate Health in Illinois seeks a highly experienced leader to head Language Services data analytics, BI, and enterprise reporting. This role shapes strategy, drives dashboards, KPIs, and data governance to enable informed decisions across operations.

The ideal candidate has 7+ years in healthcare data analytics, strong Power BI, SQL, and Excel skills, and can translate complex data into actionable insights. Hybrid work is available with remote options in preferred locations.