Lane Operations Lead (Day Shift)

Opus; Valparaiso (FL); On-site; USD 52,000 - 76,000; Full time

Job summary

Opus is seeking a Lead Lane to support Station Manager in daily operations, ensuring policy, contract, quality, and safety compliance. You will lead frontline staff, provide technical guidance, and assist with vehicle inspections and station activities.

The role emphasizes leadership, customer service, and adherence to regulatory requirements while maintaining a focus on safety and operational excellence.

Qualifications

• Strong verbal and written communication skills.
• Excellent customer service and relationship-building abilities.
• Effective leadership, coaching, and conflict resolution skills.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Assist the Station Manager in coordinating daily station operations in accordance with company policies, procedures, and state contractual requirements.
• Open and close the facility as assigned.
• Manage station forms, supplies, inventories, parts, and calibration gases.
• Support Lane Inspectors and Registration Clerks during daily operations.
• Assist with vehicle inspections, tag renewals, customer interactions, and general lane operations as needed.
• Monitor operational efficiency and support continuous improvement initiatives.

Skills

Strong communication

Leadership

Problem-solving

Customer service

Organizational skills

Education

High school diploma or GED

Certification programs completed

Job description

Opus is seeking a Lead Lane to support Station Manager in daily operations, ensuring policy, contract, quality, and safety compliance. You will lead frontline staff, provide technical guidance, and assist with vehicle inspections and station activities.

The role emphasizes leadership, customer service, and adherence to regulatory requirements while maintaining a focus on safety and operational excellence.