Lane Inspection Lead — Operations & Compliance

Environmental-Systems-Products; Valparaiso (IN); On-site; USD 21,000 - 26,000; Full time

Job summary

Opus is a global leader in automotive technology services seeking an Assistant Manager to support the Station Manager in daily station operations, ensuring compliance with company policies, state requirements, quality standards, and safety regulations. This role provides frontline leadership, operational support, and customer service while assisting with vehicle inspections and station activities.

You will lead teams, coordinate inspections, and maintain knowledge of inspection procedures,

Qualifications

• High school diploma or GED required.
• Strong verbal and written communication skills.
• Excellent customer service and relationship-building abilities.
• Effective leadership, coaching, and conflict resolution skills.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Proficiency with computer systems and operational reporting tools.
• Strong problem-solving and decision-making capabilities.
• Knowledge of quality assurance and continuous improvement processes.

Responsibilities

• Coordinate daily station operations in accordance with policies and state contractual requirements.
• Open and close the facility as assigned.
• Manage station forms, supplies, inventories, parts, and calibration gases.
• Support Lane Inspectors and Registration Clerks during daily operations.
• Assist with vehicle inspections, tag renewals, customer interactions, and general lane operations as needed.
• Monitor operational efficiency and support continuous improvement initiatives.
• Provide day-to-day leadership, guidance, and support to station employees.
• Foster positive relationships with customers, employees, community members, and business partners.
• Serve as acting Station Manager during absences, PTO, or training periods.
• Promote a professional work environment that reflects company values and service excellence.
• Ensure compliance with quality standards, safety requirements, regulatory obligations, and operational procedures.

Skills

Leadership

Communication

Customer service

Problem solving

Organization

IT systems

Team management

Education

High school diploma or GED

Job description

Opus is a global leader in automotive technology services seeking an Assistant Manager to support the Station Manager in daily station operations, ensuring compliance with company policies, state requirements, quality standards, and safety regulations. This role provides frontline leadership, operational support, and customer service while assisting with vehicle inspections and station activities.

You will lead teams, coordinate inspections, and maintain knowledge of inspection procedures,