Landscape Maintenance Customer Service Manager

Gardens of Babylon LLC; Nashville (TN); On-site; USD 45,000 - 75,000; Full time

Job summary

Join a vibrant landscaping company as a Landscape Maintenance Sales & Account Manager. This role is perfect for someone who thrives on sales, has a passion for plants, and excels in client relationships. You'll be responsible for achieving impressive contract renewal rates and enhancing sales goals while managing accounts with creativity and integrity. With a competitive salary and performance incentives, this position offers the chance to grow your career in a supportive environment that values quality and results. If you're ready to cultivate beautiful landscapes and lasting client connections, this opportunity is for you!

Benefits

Competitive base salary

Performance incentives

Career growth opportunities

Supportive company culture

Qualifications

• 5+ years in landscape or horticulture design/estimation.
• Strong sales, design, and customer service skills.

Responsibilities

• Achieve a 90%+ contract renewal rate and close 50% of proposals.
• Manage accounts and design landscapes that impress clients.

Skills

Sales Skills

Customer Service

Problem-Solving

Proactivity

Persistence

Plant Knowledge

Education

Bachelor’s degree in Horticulture

Bachelor’s degree in Landscape Architecture

Job description

Now Hiring: Landscape Maintenance Sales & Account Manager

Are you a green-thumbed closer with a knack for people, plants, and profits?

We're not your average landscaping company—and we're not looking for your average Account Manager. We want someone who can sell sunshine, charm clients, and spot design opportunities in a patch of weeds. Sound like you? Keep reading.

What You’ll Be Doing (a.k.a. Your Greatest Hits Playlist):

• Rock a 50%+ gross margin on all contract renewals—because profit is the new pretty
• Keep clients happy and coming back with a 90%+ contract renewal rate
• Tap into your creative side by meeting or beating a 40% enhancement sales goal
• Win new business like a pro, closing 50% or more of proposals
• Turn our design-build clients into lifelong maintenance fans—aiming for a 40%+ conversion rate
• Solve problems with a smile, manage accounts like a boss, and design landscapes that leave jaws on the floor

What You Bring to the Table (Besides Killer Plant Knowledge):

• Efficiency that makes calendars jealous
• Integrity that earns client trust
• Proactivity that stops problems before they start
• Persistence and persuasion that turn “maybe” into “absolutely”
• A love of sales, design, customer service, and rolling up your sleeves when the going gets muddy
• Problem-solving skills sharper than your best pair of pruning shears
• A valid driver’s license and the confidence to use it
• 5+ years in landscape or horticulture design/estimation
• A Bachelor’s degree in horticulture, landscape architecture, or a related field (bonus points!)

What’s in It for You:

• Competitive base salary + performance incentives
• The chance to grow your career as fast as we grow our gardens
• A company that values quality, creativity, and results
• A reason to actually look forward to Monday mornings

Ready to turn your sales savvy and design sense into something beautiful? Apply now and help us build landscapes—and client relationships—that truly flourish.

A Culture Index assessment is needed to help us better understand your natural strengths, work preferences, and how you may fit within our team culture.This must be completed prior to an interview. To begin, complete a 7-8 minute survey by copying and pasting this link: https://surveys.cultureindex.com/s/tU9dsgN7Gz/112725.