Outbound Customer Support Representative

Bluesight; United States; Remote; USD 60,000 - 80,000; Part time

Job summary

Bluesight is seeking part-time Outbound Customer Support Representatives for a remote role in the United States. This position involves customer interaction to ensure scanner certifications are updated. Ideal candidates will have strong communication skills and a customer service orientation.

Qualifications

• 2+ years of work experience in a customer call center or providing technical support.

Responsibilities

• Scheduling and completing outbound Zoom meetings to update customer scanner certifications.
• Supporting other customer-facing projects and interactions.

Skills

Customer service orientation

Strong communication skills

Tech-savvy

Education

High School Diploma

Job description

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This range is provided by Bluesight. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$25.00/hr - $27.00/hr

At Bluesight, our mission is to create groundbreaking medication intelligence solutions that increase efficiency, safety, and visibility for health systems and pharmaceutical manufacturers. We empower our customers to deliver the right medicine to the right patient at the right time, every time. We are a high-growth healthcare information technology company with a start-up 'vibe' but over 2,000 customers tracking medications using our proven solutions.

We are seeking part-time Outbound Customer Support Representatives for a remote work-from-home role. Interested candidates must live in the United States and be eligible to work for any employer without work visa sponsorship. This role involves scheduling and completing outbound Zoom meetings to update customer scanner certifications, and supporting other customer-facing projects and interactions. Training and instructions will be provided.

Flexible work hours are between 8 am - 5 pm, Monday - Friday.

Hourly Rate: $25 - 27 / hour depending on experience.

Qualifications And Requirements

• 2+ years of work experience in a customer call center or providing technical support
• High School Diploma
• Strong and reliable internet access
• Strong communication skills
• Ability to demonstrate meeting etiquette and active listening
• Customer service orientation, with the ability to walk customers through a process to update their SaaS hardware
• Tech-savvy and comfortable with technology

This position is remote and open to applicants in the continental United States.

Why Bluesight?

Bluesight’s culture is built on innovation and teamwork. There’s room to grow and opportunities to take initiative. You will work with motivated teammates aiming to disrupt a massive industry—and have fun doing it. We believe where you work and what you do matters. Join us as we revolutionize the hospital pharmacy landscape!

EOE AA M/F/VET/Disability

All qualified applicants will receive consideration for employment and will not be discriminated against based on race, religion, color, national origin, sex, veteran status, disability, or other protected categories.

Hourly rate offered will depend on experience and qualifications.