Landscape Maintenance Account Manager

EarthScapes Lawn & Land Service Inc; Virginia Beach (VA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

EarthScapes Lawn and Land Service is seeking an experienced Landscape Account Manager who will manage client relationships, drive growth, and ensure customer satisfaction in the Hampton Roads area. The role focuses on retention, strategic planning, and collaboration with operations to deliver top-tier services.

The ideal candidate has 5+ years in landscaping account/operations management, LIC-LCM certification, and a Virginia Pesticide Applicator’s License, with strong communication and

Qualifications

• 5+ years of account or operations management in landscaping.
• Strong client relationships and proactive communication.
• Understanding of maintenance practices, contracts, and scheduling.
• Ability to oversee managers while remaining customer-centric.
• Landscape Industry Certified – Lawn Care Manager (LIC-LCM).
• Valid Virginia Pesticide Applicator’s License.

Responsibilities

• Manage and nurture relationships with existing clients to ensure satisfaction and retention.
• Identify opportunities for business development within your assigned accounts.
• Conduct regular check-ins with clients to assess their needs and provide tailored solutions.
• Collaborate with the operations team to ensure service delivery meets client expectations.
• Negotiate contracts and pricing with clients while maintaining profitability.
• Develop strategic plans to expand market presence and increase sales volume.
• Utilize warm calling techniques to reach potential clients and generate leads.

Skills

Account management

Client relationships

Contract negotiation

Leadership

Scheduling

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Company Overview:

EarthScapes Lawn and Land Service is a family-owned landscaping company dedicated to enhancing the beauty of our community, serving the Hampton Roads area since 1996. We pride ourselves on delivering exceptional customer experiences in landscape maintenance, turf management, and the design-build of hardscapes and softscapes.

Position Summary:

We are seeking an experienced Landscape Account Manager to join our team at EarthScapes Lawn and Land Service. In this role, you will be instrumental in managing client relationships, driving business growth, and ensuring customer satisfaction. Your contributions will directly impact our mission to provide top-quality landscaping services.

Responsibilities:

• Manage and nurture relationships with existing clients to ensure satisfaction and retention.
• Identify opportunities for business development within your assigned accounts.
• Conduct regular check-ins with clients to assess their needs and provide tailored solutions.
• Collaborate with the operations team to ensure service delivery meets client expectations.
• Negotiate contracts and pricing with clients while maintaining profitability.
• Develop strategic plans to expand market presence and increase sales volume.
• Utilize warm calling techniques to reach potential clients and generate leads.

Requirements:

• 5+ years of account or operations management in landscaping.
• Strong client relationship skills and proactive communication ability.
• Understanding of maintenance practices, contracts, and scheduling.
• Ability to oversee managers while remaining customer-centric.
• Landscape Industry Certified – Lawn Care Manager (LIC-LCM)
• Valid Virginia Pesticide Applicator’s License (r​required).