Landscape Enhancement & Operations Manager

Ruppert Landscape Co; Hebron (NC); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Company vehicle

Medical benefits

FSAs

401(k) plan

Work-life balance

Family culture

Job summary

Ruppert Landscape is hiring an Enhancement Manager to join the Charlotte Maintenance team. The role oversees production, sales, and customer satisfaction for all branch enhancement projects, while managing budgets and developing field leadership.

Strong collaboration across teams is essential to drive profitability, operations, and client retention. Qualified candidates will have 2+ years of production management, 2+ years in sales/customer service, and proficiency in estimating enhancement

Qualifications

• 2+ years of people management experience on production level.
• 2+ years in sales and customer service with service customers.
• 2+ years managing multiple projects in production.
• 2+ years estimating enhancement-type work.
• Horticultural degree(s) or related with two years industry experience; substitutions allowed.
• Excellent written and oral communication skills in English.
• Valid commercial driver’s license with a clean record in the last 3 years.

Responsibilities

• Communicate company policies to supervisors and monitor progress toward objectives.
• Lead branch goals, motivate staff, and conduct reviews.
• Develop field manager talents and plan personnel needs across the branch.
• Maintain recruiting to address production staffing.
• Oversee seasonal color rotations and enhancement projects.
• Develop profitable estimates for enhancement work to hit sales objectives.
• Prepare job packages and billings for enhancement jobs.
• Monitor job costs and budgets; share cost data with field managers.
• Ensure quality via regular site visits and address customer concerns within 24 hours.
• Coordinate material deliveries and manage enhancement nursery space.
• Schedule crews and ensure properly staffed teams.
• Conduct formal and informal training sessions.
• Write purchase orders and approve invoices; update sales sheet monthly.

Education

Horticultural degree

Industry experience

Job description

Ruppert Landscape is hiring an Enhancement Manager to join the Charlotte Maintenance team. The role oversees production, sales, and customer satisfaction for all branch enhancement projects, while managing budgets and developing field leadership.

Strong collaboration across teams is essential to drive profitability, operations, and client retention. Qualified candidates will have 2+ years of production management, 2+ years in sales/customer service, and proficiency in estimating enhancement