Landscape Accounts Lead — Client Growth (Vehicle)

Addison Group; Jacksonville (FL); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Company vehicle option (fuel and_ins

Opportunity to manage and grow contas

Direct impact on client satisfaction

Job summary

Addison Group is recruiting on behalf of a leading commercial landscaping services company to fill a Landscape Account Manager role in Jacksonville, FL. You will be the primary contact for client accounts and oversee field operations to ensure quality landscaping services.

Responsibilities include driving client satisfaction, renewing contracts, and coaching field crews while partnering with branch leadership to meet service expectations and maintain profitability.

Qualifications

• 3+ years of experience in customer service, account management, or leadership.
• Associate's degree in business or related field, or equivalent work experience.
• Strong client relationship management and communication skills.
• Proven ability to lead, coach, and develop teams.
• Proficiency with MS Office and CRM systems.
• Valid driver's license.

Responsibilities

• Serve as the main point of contact for assigned client accounts.
• Conduct regular site visits to monitor service quality and client satisfaction.
• Identify opportunities for enhancement projects and develop proposals.
• Resolve client issues and address concerns proactively.
• Partner with Operations and Branch leadership to ensure service expectations are met.
• Monitor account renewals, financial performance, and profitability.
• Support hiring, training, and coaching of field crews.
• Ensure compliance with all safety regulations and branch policies.
• Maintain accurate records in CRM systems and assist with administrative reporting.

Skills

Customer service

Account management

Leadership / coaching

Communication

Driver's license

Education

Associate's degree in business or related field

Tools

MS Office

CRM systems

Job description

Addison Group is recruiting on behalf of a leading commercial landscaping services company to fill a Landscape Account Manager role in Jacksonville, FL. You will be the primary contact for client accounts and oversee field operations to ensure quality landscaping services.

Responsibilities include driving client satisfaction, renewing contracts, and coaching field crews while partnering with branch leadership to meet service expectations and maintain profitability.