Strategic Landscape Account Manager

Addison Group; Dallas (TX); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Company vehicle option

Grow accounts within leading landscap​

Direct impact on client satisfaction

Job summary

Addison Group in Dallas, TX seeks a Landscape Account Manager to be the primary contact for commercial client accounts, overseeing field operations and delivering high-quality services including maintenance, irrigation, and hardscape. You will drive client satisfaction, retention, and revenue growth while supporting field teams and ensuring safety compliance.

Ideal candidates have 3+ years of account management or leadership, strong relationship skills, and experience with CRM systems and MS

Qualifications

• 3+ years of experience in customer service, account management, or leadership, preferably in landscaping or a related service industry.
• Strong client relationship management and communication skills.
• Proven ability to lead, coach, and develop teams.
• Proficiency with MS Office and CRM systems.
• Associate’s degree in business or related field, or equivalent work experience.
• Valid driver’s license.

Responsibilities

• Serve as the main point of contact for commercial client accounts.
• Conduct regular site visits to monitor service quality and client satisfaction.
• Identify opportunities for enhancement projects and develop proposals.
• Resolve client issues and address concerns proactively.
• Partner with Operations and Branch leadership to ensure service expectations are met.
• Monitor account renewals, financial performance, and profitability.
• Manage and support hiring, training, and coaching of field crews.
• Ensure compliance with all safety regulations and branch policies.
• Maintain accurate records in CRM systems and assist with administrative reporting.

Skills

Client relationship management

Team leadership

CRM systems

MS Office

Driver's license

Education

Associate’s degree in business or related field

Tools

MS Office

CRM Systems

Job description

Addison Group in Dallas, TX seeks a Landscape Account Manager to be the primary contact for commercial client accounts, overseeing field operations and delivering high-quality services including maintenance, irrigation, and hardscape. You will drive client satisfaction, retention, and revenue growth while supporting field teams and ensuring safety compliance.

Ideal candidates have 3+ years of account management or leadership, strong relationship skills, and experience with CRM systems and MS