Landscape Account Manager: Grow Key Client Partnerships

Addison Group; Carlsbad (CA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Company vehicle option (fuel and保险)

Opportunity to manage and grow contas

Direct impact on client satisfaction

Job summary

Addison Group is hiring on behalf of a leading commercial landscaping company in Carlsbad, CA, for a hands-on Landscape Account Manager. You will be the primary contact for client accounts and oversee field operations to ensure high-quality landscaping services.

You will drive client satisfaction, retention, and revenue growth while coaching field teams and coordinating with Operations and Branch leadership. Maintain CRM records and contribute to reporting and proposals.

Qualifications

• 3+ years of experience in customer service, account management, or leadership in landscaping or related services.
• Associate’s degree in business or related field, or equivalent work experience.
• Strong client relationship management and communication skills.
• Proven ability to lead, coach, and develop teams.
• Proficiency with MS Office and CRM systems.
• Valid driver’s license.

Responsibilities

• Serve as the main point of contact for assigned client accounts.
• Conduct regular site visits to monitor service quality and client satisfaction.
• Identify opportunities for enhancement projects and develop proposals.
• Resolve client issues and address concerns proactively.
• Partner with Operations and Branch leadership to ensure service expectations are met.
• Monitor account renewals, financial performance, and profitability.
• Support hiring, training, and coaching of field crews.
• Ensure compliance with all safety regulations and branch policies.
• Maintain accurate records in CRM systems and assist with administrative reporting.

Skills

Client relationship management

Communication

Leadership

Coaching

CRM systems

MS Office

Education

Associate’s degree in business or related field

Tools

MS Office

CRM systems

Job description

Addison Group is hiring on behalf of a leading commercial landscaping company in Carlsbad, CA, for a hands-on Landscape Account Manager. You will be the primary contact for client accounts and oversee field operations to ensure high-quality landscaping services.

You will drive client satisfaction, retention, and revenue growth while coaching field teams and coordinating with Operations and Branch leadership. Maintain CRM records and contribute to reporting and proposals.