Landscape Account Specialist — Growth & Service Leader

Gothic Landscape; Mission Viejo (CA); On-site; USD 75,000 - 81,000; Full time

Benefits offered by this job

Health benefits

401(k) match

9 paid holidays

Paid vacation and sick leave

Company vehicle, cell phone & laptop

Career advancement

Training and certification

Supportive team culture

Job summary

Gothic Landscape, a leading landscaping company in Southern California, seeks a Landscape Maintenance Account Specialist to strengthen client relationships and oversee on-site operations. You will coordinate crews, ensure quality service, and drive growth through referrals and contracted work.

The role requires strong communication, bilingual English/Spanish, and the ability to plan workloads while maintaining high standards of customer satisfaction. Occasional travel to client sites is possible.

Qualifications

• 2 or 4-year college degree in Horticulture and some supervisory experience is highly preferred.
• Strong customer service, sales and communication experience, or combined comparable experience.
• Sound time management and organizational skills with a strong work ethic.
• Strong interpersonal verbal & written skills with ability to write and present proposals and bids.
• Bilingual in Spanish & English is highly preferred.

Responsibilities

• Create strong relationships with customers through communication and service, ensuring timely and quality service on projects.
• Manage crew members including morning dispatch, performance management, addressing complaints, and planning workload.
• Provide proactive site quality reviews and communicate assessments internally and externally.
• Network and earn referrals to help the branch achieve growth objectives.
• Lead the branch in growing its base contracts in targeted market segments and geographies.
• Assist the branch team in achieving quality, retention, growth and profitability.

Skills

Customer service

Sales experience

Communication skills

Bilingual

Education

Horticulture degree

Job description

Gothic Landscape, a leading landscaping company in Southern California, seeks a Landscape Maintenance Account Specialist to strengthen client relationships and oversee on-site operations. You will coordinate crews, ensure quality service, and drive growth through referrals and contracted work.

The role requires strong communication, bilingual English/Spanish, and the ability to plan workloads while maintaining high standards of customer satisfaction. Occasional travel to client sites is possible.