Landscape Maintenance Account Manager

Gothic Landscape; Garden Grove (CA); On-site; USD 88,000 - 95,000; Full time

Benefits offered by this job

Healthcare & 401K

9 paid holidays

Company vehicle & tech

Work-life balance

Training & advancement

Growth culture

Job summary

Gothic Landscape in Orange County, CA, is seeking a Landscape Management Account Manager to deliver outstanding customer service, manage production crews and grow key contracts. You’ll build strong client relationships and lead branch growth in targeted markets.

You should have 5+ years of client and crew management in commercial landscaping, and be fluent in Spanish and English. This role offers a competitive salary, bonus potential, and a supportive, fast-paced work environment.

Qualifications

• Commercial landscape experience in an account manager role.
• 5+ years of client and crew management experience.
• Bilingual in Spanish and English is highly preferred.
• 2-4 year college degree in a related field (landscape preferred) or equivalent experience.
• Strong proposal writing, presentation and communication skills.

Responsibilities

• Create strong relationships with customers through communication and service, ensuring timely quality on projects.
• Manage crew members including morning dispatch, performance management, and planning workloads.
• Provide proactive site quality reviews and communicate assessments.
• Network and earn referrals to support branch growth objectives.
• Lead the branch in growing base contracts in targeted markets and locations.
• Assist the branch team in achieving quality, retention, growth and profitability.

Skills

Client management

Crew management

Bilingual Spanish/English

Customer service

Sales experience

Communication skills

Time management

Written communication

Education

2-4 year degree

Job description

Career Opportunities with Gothic Landscape

A great place to work.

Careers At Gothic Landscape

Current job opportunities are posted here as they become available.

At Gothic Landscape, we are about delivering extraordinary customer service, building authentic relationships not only with our clients, but with our teams. With ingenuity, vision and dedication, we transform landscapes that become the places people play, work and live. As the largest family-owned and operated landscaping company in the nation, we never forget why we do what we do… and who makes it all possible. Together, we create something unique that keeps on growing year after year.

LANDSCAPE MANAGEMENT ACCOUNT MANAGER

Are you our next great LANDSCAPE MANAGEMENT ACCOUNT MANAGER? If you enjoy working outdoors in a fast-paced environment while providing quality and timely customer service to our clients and managing our production crews,

*This position is located in Orange County, CA.

RESPONSIBILITIES of what our Account Managers will do, but not limited to

• Create strong relationships with our customers through communication and service, ensuring they receive quality, timely service on their projects
• Manage crew members as needed including: morning dispatch, performance management, addressing complaints, and planning, assigning or directing work load
• Provide proactive site quality reviews and communicate assessments internally and externally
• Network and earn referrals to help the branch achieve its new growth objectives
• Lead the branch in growing its base contracts in the targeted market segments and geographic locations
• Assist the branch team in achieving its overall objectives of quality, retention, growth and profitability

Are you the right fit for this role?

SKILLS & EXPERIENCE that are necessary as an Account Manager will include, but not limited to

• Must have commercial landscape experience in a Account Manager capacity or higher with at least 5 years+ of client & crew management experience
• A proven track record of managing a premier client site is highly preferred
• Bilingual in Spanish and English is highly preferred in order to communicate effectively with crew team members
• 2 or 4-year college degree in a related field and/or, have a minimum of 2-3 years landscape/horticulture experience preferred to include training and managing multiple crew members/gardeners
• 3+ years of strong customer service, sales and communication experience, or combined comparable experience
• Sound time management and organizational skills with a strong work ethic
• Strong interpersonal verbal & written skills are a must with the ability to write and present proposals and bids
• Experience in consultative sales to clients for additional services

PERKS and PLUSES

• Healthcare benefit program & 401K match program
• 9 paid HOLIDAYS per year with paid VACATION & SICK leave
• Company paid take home vehicle, cell phone & laptop
• Fun and fast-paced working environment with a great work-life balance
• Paid training/certification and career advancement
• Gothic’s company culture fuses growth, inspires longevity and rewards mutual loyalty

SALARY RANGE

• $88,000 - $95,000 per year (specific compensation may vary based on overall skills, experience and location)
• Annual Bonus potential (specific compensation may vary based on overall branch & individual performance)

Here at Gothic Landscape, we believe that your success is our success. The only thing missing is YOU.

OUR EEO POLICY

We are committed to providing equal employment opportunities to all employees and applicants without regard to race (including traits historically associated with race, such as hair texture and protective hairstyles, including braids, locks, and twists), ethnicity, religion, color, sex (including childbirth, breast feeding, and related medical conditions), gender, gender identity or expression, uniform service member and veteran status, marital status, pregnancy, age, national origin, ancestry, citizenship status, disability, protected medical condition, genetic information, sexual orientation, or any other protected status in accordance with all applicable federal, state, and local laws.