Landscape Account Manager: Grow Client Relationships

vidoshnorth; Petoskey (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Professional development

Job summary

Vidosh North is seeking a Landscape Account Manager to be the primary contact for a portfolio of residential landscape maintenance clients. You will deliver exceptional service, manage quality assurance, and drive enhancement sales from concept through completion.

You will oversee enhancement proposals, coordinate with the Production Manager, and ensure maintenance services meet high standards across all properties.

Qualifications

• 5+ years of related experience in landscape account management, enhancement sales, or landscape construction.
• 3+ years of personnel and project management experience.
• Proven ability to generate leads, close enhancement sales, and build long-term client relationships.
• Broad knowledge of horticulture, landscape maintenance, and construction practices.
• Strong understanding of estimating, materials, labor, and timelines for landscape projects.
• Excellent verbal and written communication skills, both internally and externally.
• Proficiency in relevant technology and software systems.
• Valid driver’s license and clean MVR required.

Responsibilities

• Building and maintaining strong client relationships through regular site visits, communication, and service updates.
• Creating enhancement designs and proposals that align with client goals and budgets, and successfully closing sales.
• Serving as the project manager for enhancement work, overseeing procurement, scheduling, and execution in collaboration with the Production Manager.
• Monitoring contract performance and ensuring properties are maintained to company standards through consistent quality checks and follow-up.
• Addressing client questions, concerns, or complaints in a timely, professional manner and proactively identifying service improvements or upsell opportunities.
• Managing client renewals and working to retain accounts through positive experiences and high-quality service delivery.
• Collaborating with internal teams to coordinate daily, weekly, and seasonal schedules based on client needs and feedback.
• Maintaining accurate records in relevant company software and supporting vendor relationships for plant and material procurement.
• Proposing seasonal rotations and enhancements to clients, coordinating installs, and providing care direction to ensure long-term success of plantings and landscape features.

Skills

Lead generation

Client relationship management

Sales

Project management

Horticulture knowledge

Estimating and budgeting

Communication skills

Software proficiency

Driver's license

Job description

Vidosh North is seeking a Landscape Account Manager to be the primary contact for a portfolio of residential landscape maintenance clients. You will deliver exceptional service, manage quality assurance, and drive enhancement sales from concept through completion.

You will oversee enhancement proposals, coordinate with the Production Manager, and ensure maintenance services meet high standards across all properties.