Landscape Account Manager — Client Growth & Field Ops

Addison Group; Southlake (TX); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Company vehicle

Growth opportunities

Impact on client satisfaction

Job summary

Addison Group is seeking a Landscape Account Manager in Southlake, Texas to serve as the primary contact for commercial client accounts. You will oversee field operations and ensure the delivery of high‑quality landscaping services including maintenance, development, irrigation, hardscape, and more.

The role emphasizes relationship building, client satisfaction, retention, and revenue growth while coaching field crews and partnering with Operations and Branch leadership to meet service

Qualifications

• 3+ years of experience in customer service, account management, or leadership.
• Strong client relationship management and communication skills.
• Proven ability to lead, coach, and develop teams.
• Proficiency with MS Office and CRM systems.
• Associate’s degree in business or related field, or equivalent work experience.
• Valid driver’s license

Responsibilities

• Serve as the main point of contact for commercial client accounts.
• Conduct regular site visits to monitor service quality and client satisfaction.
• Identify opportunities for enhancement projects and develop proposals.
• Resolve client issues and address concerns proactively.
• Partner with Operations and Branch leadership to ensure service expectations are met.
• Monitor account renewals, financial performance, and profitability.
• Manage and support hiring, training, and coaching of field crews.
• Ensure compliance with all safety regulations and branch policies.
• Maintain accurate records in CRM systems and assist with administrative reporting.

Skills

Account management

Client relationship management

Leadership

Driver's license

Education

Associate’s degree in business or related field

Tools

CRM systems

MS Office

Job description

Addison Group is seeking a Landscape Account Manager in Southlake, Texas to serve as the primary contact for commercial client accounts. You will oversee field operations and ensure the delivery of high‑quality landscaping services including maintenance, development, irrigation, hardscape, and more.

The role emphasizes relationship building, client satisfaction, retention, and revenue growth while coaching field crews and partnering with Operations and Branch leadership to meet service