Landscape Account Manager — Grow Client Partnerships

Addison Group; Hamilton Township (NJ); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Company vehicle option

Growth opportunities

Job summary

Addison Group is partnering with a leading commercial landscaping company in Hamilton, NJ to hire a hands-on Landscape Account Manager. You will be the primary contact for client accounts, oversee field operations, and ensure delivery of high-quality landscaping services, driving client satisfaction, retention, and revenue growth.

The role requires 3+ years in customer service or account management, an associate’s degree in business, strong communication, and experience with CRM systems.

Qualifications

• 3+ years of experience in customer service, account management, or leadership.
• Associate’s degree in business or related field, or equivalent work experience.
• Strong client relationship management and communication skills.

Responsibilities

• Serve as the main point of contact for assigned client accounts.
• Conduct regular site visits to monitor service quality and client satisfaction.
• Identify opportunities for enhancement projects and develop proposals.
• Resolve client issues and address concerns proactively.
• Partner with Operations and Branch leadership to ensure service expectations are met.
• Monitor account renewals, financial performance, and profitability.
• Support hiring, training, and coaching of field crews.
• Ensure compliance with all safety regulations and branch policies.
• Maintain accurate records in CRM systems and assist with administrative reporting.

Skills

Customer service

Account management

Leadership

Communication

MS Office

CRM systems

Driver's license

Education

Associate's degree in business

Job description

Addison Group is partnering with a leading commercial landscaping company in Hamilton, NJ to hire a hands-on Landscape Account Manager. You will be the primary contact for client accounts, oversee field operations, and ensure delivery of high-quality landscaping services, driving client satisfaction, retention, and revenue growth.

The role requires 3+ years in customer service or account management, an associate’s degree in business, strong communication, and experience with CRM systems.