Landscape Account Manager - Client Growth & Field Ops

BrightView Landscapes; Boynton Beach (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

BrightView Landscapes is seeking an Account Manager to serve as the primary contact for a portfolio of landscape maintenance clients, building long-term relationships that promote client satisfaction and retention. This role oversees field operations and coordinates with the Branch Manager to ensure service delivery meets expectations.

The ideal candidate will have a business-related degree, 3+ years in customer service and leadership, and strong communication skills to drive growth and maintain

Qualifications

• Associate’s or Bachelor’s degree in a business-related field or equivalent experience in a customer-focused service industry
• Minimum 3 years of experience in customer service, management, and leadership, preferably in landscaping or local market
• Strong written and verbal communication skills
• Demonstrated leadership and coaching abilities
• Ability to foster collaboration and teamwork

Responsibilities

• Identify and pursue opportunities to sell ancillary services to existing clients within the portfolio
• Develop accurate estimates and takeoffs for new and existing clients as needed
• Deliver timely bid proposals and designs for enhancement projects
• Generate referrals from existing client base and communicate leads to Business Developer
• Build and maintain strong long-term relationships with clients and oversee field operations

Skills

Customer service

Leadership

Communication

Sales

Education

Bachelor’s degree or higher in business

Job description

BrightView Landscapes is seeking an Account Manager to serve as the primary contact for a portfolio of landscape maintenance clients, building long-term relationships that promote client satisfaction and retention. This role oversees field operations and coordinates with the Branch Manager to ensure service delivery meets expectations.

The ideal candidate will have a business-related degree, 3+ years in customer service and leadership, and strong communication skills to drive growth and maintain