Landscape Account Manager – Client & Crew Operations

Gabriel Group; Seven Oaks (SC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Company vehicle

Medical, dental, vision, and 401(k)

Job summary

Landscape Workshop (LW) is seeking an Account Manager to lead day-to-day operations for a portfolio of commercial maintenance accounts. Reporting to the General Manager, this role requires hands-on leadership and a passion for delivering outstanding client experiences.

You will oversee maintenance crews, manage resources, visit sites, and coordinate budgets and proposals while upholding LW standards and safety guidelines.

Qualifications

• Minimum 2 years managing landscape maintenance crews and working directly with customers.
• Proficient in Microsoft Word, Excel, and Outlook.
• Strong work ethic and hands-on leadership skills.
• Bachelor’s degree preferred but not required (or equivalent industry experience).

Responsibilities

• Lead and manage daily operations of assigned crews and coordinate shared resources with other Account Managers.
• Build strong customer relationships through communication, site visits, and proactive problem-solving.
• Allocate resources including scheduling, crew assignments, equipment needs, and repairs.
• Support crew leaders with horticulture training, equipment maintenance, and labor issue resolution.
• Maintain a safe working environment for employees, clients, and the public.
• Apply LW methodology and enforce high project standards.
• Identify opportunities for enhancement services and coordinate project execution within budget and timeline.
• Track and report team hours, expenses, and additional sales weekly.
• Assist Branch Manager with project budgets and client meetings.
• Estimate jobs, follow up on proposals, and ensure equipment is properly maintained.
• Communicate business development opportunities with the team and sales representatives.

Skills

Crew management

Customer relations

Leadership

Project coordination

Education

Bachelor's degree (preferred)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Landscape Workshop (LW) is seeking an Account Manager to lead day-to-day operations for a portfolio of commercial maintenance accounts. Reporting to the General Manager, this role requires hands-on leadership and a passion for delivering outstanding client experiences.

You will oversee maintenance crews, manage resources, visit sites, and coordinate budgets and proposals while upholding LW standards and safety guidelines.