Account Manager

Landscape Workshop; Baton Rouge (LA); In loco; USD 60.000 - 85.000; Tempo pieno

Vantaggi offerti da questo lavoro

Company Vehicle

Medical, dental, vision, 401(K) and其他

Energetic, focused and collaborative工作

Descrizione del lavoro

Landscape Workshop, LLC in Baton Rouge, LA, is seeking an experienced Account Manager to drive growth in our commercial landscape management services and to oversee maintenance crews. You will manage day-to-day operations, nurture client relationships, schedule crews, and ensure safety and quality across projects while coordinating with sales and branch staff.

The ideal candidate has at least 2 years of crew management experience, proficiency with Word/Excel/Outlook, and a bachelor’s degree

Competenze

• 2+ years managing landscape maintenance crews and interfacing with customers.
• Proficient with Word, Excel and Outlook.
• Bachelor’s degree preferred.

Mansioni

• Manages the day-to-day operations of maintenance crews and coordinates with fellow Account Managers on shared resources.
• Ensures customers are satisfied through relationship building, communication and site visits.
• Identifies resources needed for the team and assigns schedules, crew members and equipment.
• Provides guidance to crew leaders for training, repairs, and daily instructions.
• Ensures a safe environment for employees, clients and the public.
• Communicates business development opportunities with team members and sales reps.
• Tracks and reports team hours, expenses and additional sales on a weekly basis.
• Assists Branch Manager with project budgets and conducts status meetings with crew leaders.
• Estimates jobs when needed and follows up on proposals.

Conoscenze

Crew management

Customer interfacing

Strong work ethic

Formazione

Bachelor’s degree from accredited four-year or two-year program

Strumenti

Word

Excel

Outlook

Descrizione del lavoro

Landscape Workshop, LLC (LW) is a full-service landscape company. We provide high-end integrated landscaping solutions to customers throughout the Southeast. We are forecasting significant growth in our business. Consequently, we are looking for an experienced Account Manager to assist in driving the growth of our commercial landscape management services.

Position Summary

An Account Manager is responsible for managing the maintenance crews and customer relationships for a portfolio of commercial landscape maintenance accounts assigned to that Account Manager. The Account Manager reports to the General Manager, has a strong work ethic and enjoys interacting with our crews, sales team members and clients

Account Manager responsibilities include (but are not limited to)

• Manages the overall day-to-day operations of their crews and coordinates with the team of fellow Account Managers on shared resources
• Ensures that customers are completely satisfied through relationship building, communication and regular site visits
• Identifies resources needed for team and assigns individual responsibilities: schedules, crew members, equipment needs, and repairs
• Available to crew leaders for horticulture training, equipment repairs, daily instructions, labor conflicts
• Ensures a safe environment for employees, clients and the general public
• Effectively applies Landscape Workshop methodology and enforces project standards
• Recommends enhancement services to clients in order to improve site conditions; coordinating with other branch employees to ensure enhancement work is completed successfully, on time and within budget
• Minimizes Landscape Workshop exposure and risks on projects
• Effectively communicate (written/verbal) business development opportunities with team members and sales representatives
• Track and report team hours, extra expenses and extra sales on a weekly basis
• Assists Branch Manager with project budgets
• Conducts regular status meetings with crew leaders
• Estimate jobs when needed
• Follow up on proposals generated
• Oversee care and maintenance of equipment

Position Requirements

• Minimum 2 years managing landscape maintenance crews and interfacing with customers
• Proficient with computer software programs including Word, Excel and Outlook
• Strong work ethic
• Bachelor’s degree from accredited four-year or two-year program preferred

What we Offer:

• Company Vehicle
• Medical, dental, vision, 401(K) and other benefits
• Energetic, focused and collaborative work environment