Land Records Clerk – Customer Service & Compliance

Disabled Job Seekers; Omaha (NE); Vor Ort; USD 28.000 - 39.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

Life insurance

Pension

Sick Leave

Vacation Leave

Holidays

Flex Spending Accounts

457 plan

Employee Assistance Program

Zusammenfassung

Douglas County in Omaha, Nebraska seeks a front-line clerk to handle mail, digitize and manage land-records documents, and assist the public with routine requests. The role requires strong customer service and precise record-keeping in a county office environment.

The position emphasizes adherence to civil service rules, staff cooperation, and continuing education. Employment involves standard day shifts with potential overtime and a focus on accuracy, privacy, and professional conduct.

Qualifikationen

• High school diploma or equivalent required.
• One year of clerical or customer service experience required.
• Pre-employment criminal record check and drug screen required.
• Equivalent combination of education and experience may be substituted on a year-for-year basis.

Aufgaben

• Open, screen, and distribute incoming mail and prepare outgoing mail.
• Retrieve, digitize, print or email document images from the land-records system.
• Establish and maintain effective work relationships with clients, County employees, officials, attorneys, and the public.
• Prepare certified copies and process routine requests and payments from title companies or the public.
• Log customer transactions via the central kiosk and assign to full-service staff.
• Enter documents into the land-records system for public access.
• Redact Form 521 and any documents containing private information.
• Provide training in various areas (e.g., mail desk, kiosk, customer service).
• Maintain professional image of County government and ensure regular attendance.

Ausbildung

High school diploma or equivalent

1 year clerical or customer service experience

Jobbeschreibung

Douglas County in Omaha, Nebraska seeks a front-line clerk to handle mail, digitize and manage land-records documents, and assist the public with routine requests. The role requires strong customer service and precise record-keeping in a county office environment.

The position emphasizes adherence to civil service rules, staff cooperation, and continuing education. Employment involves standard day shifts with potential overtime and a focus on accuracy, privacy, and professional conduct.