Public Services Customer Care Technician

Urban League of Nebraska, Inc.; Omaha (NE); On-site; USD 44,000 - 48,000; Full time

Job summary

Douglas County - Treasurer in Omaha, NE is seeking a Customer Service Technician to assist with motor vehicle and real estate transactions, respond to questions, and maintain positive relationships with clients and colleagues.

The role requires a high school diploma, cashiering experience, and strong public contact skills; full-time schedule, in-office setting, with standard day hours and potential overtime.

Qualifications

• Public contact and customer service experience are required.
• Clerical and data-entry skills are essential to process transactions.

Responsibilities

• Assist with motor vehicle titles, registrations, and real estate transactions.
• Respond to questions about requirements and procedures and provide estimates.
• Balance transactions and handle deposit processing; perform data entry and document preparation.

Skills

Public contact

Customer service

Clerical experience

Education

High school diploma or equivalent

Job description

Douglas County - Treasurer in Omaha, NE is seeking a Customer Service Technician to assist with motor vehicle and real estate transactions, respond to questions, and maintain positive relationships with clients and colleagues.

The role requires a high school diploma, cashiering experience, and strong public contact skills; full-time schedule, in-office setting, with standard day hours and potential overtime.