Vehicle & Real Estate Transactions Specialist

Douglas County (NE); Nebraska; On-site; USD 34,000 - 48,000; Full time

Job summary

Douglas County Treasurer's Office in Nebraska is seeking an in-person Customer Service Clerk to assist with motor vehicle and real estate transactions, including titles, registrations, and tax estimates.

Primary duties involve processing transactions, answering questions, maintaining records, balancing cash, and ensuring compliance with state and local regulations. Strong customer service and data entry skills are essential for accurate, timely service to the public.

Qualifications

• High school diploma or equivalent required.
• 1 year cashiering experience required.
• 2 years of public contact, customer service, and clerical experience required.
• Completion of a pre-employment criminal record check and conditional offer drug screen required.
• Equivalent combination of work experience and education may be substituted for requirements on a year-for-year basis.

Responsibilities

• Assist in completing customer transactions (e.g. motor vehicle titles, registrations, prestige plates, collection of real estate taxes).
• Respond to questions regarding requirements and procedures (e.g. motor vehicle titles, registrations, prestige plates, computing tax estimates).
• Establish and maintain effective work relationships with clients, supervisors, County employees, elected officials, attorneys, law enforcement, judges, other agencies, and the public.
• Comply with Civil Service policies and regulations, collective bargaining agreements, County policies, department policies and laws to create a cooperative, safe, respectful and quality work environment.
• Accept and review documents presented for accuracy and completeness, informing customers of additional information or documents needed.
• Complete transactions in strict adherence to established regulations.
• Perform data entry, prepare and issue requested documents, collect and process fees, or forward completed documents to designated staff for collection of fees.
• Process request for motor vehicle titles, registrations, real estate etc., received by mail.
• Balance transactions and submit deposit.
• Utilize the computer system, law books and other means to research, verify, or clarify information.
• Understand and apply federal, state, and local regulations governing motor vehicle titles, taxation, registrations, etc.
• Present a positive image of Douglas County.
• Report to assigned work location with regular, consistent attendance.
• Perform other duties as directed and assigned.

Skills

Cash handling

Customer service

Public contact

Data entry

Education

High school diploma or equivalent

Tools

Computer system

Job description

Douglas County Treasurer's Office in Nebraska is seeking an in-person Customer Service Clerk to assist with motor vehicle and real estate transactions, including titles, registrations, and tax estimates.

Primary duties involve processing transactions, answering questions, maintaining records, balancing cash, and ensuring compliance with state and local regulations. Strong customer service and data entry skills are essential for accurate, timely service to the public.