Real Estate Clerk

Disabled Job Seekers; Omaha (NE); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Pension

Sick Leave

Vacation Leave

Holidays

Flex Spending Accounts

457 plan

Employee Assistance Program

Job summary

Douglas County in Omaha, Nebraska seeks a front-line clerk to handle mail, digitize and manage land-records documents, and assist the public with routine requests. The role requires strong customer service and precise record-keeping in a county office environment.

The position emphasizes adherence to civil service rules, staff cooperation, and continuing education. Employment involves standard day shifts with potential overtime and a focus on accuracy, privacy, and professional conduct.

Qualifications

• High school diploma or equivalent required.
• One year of clerical or customer service experience required.
• Pre-employment criminal record check and drug screen required.
• Equivalent combination of education and experience may be substituted on a year-for-year basis.

Responsibilities

• Open, screen, and distribute incoming mail and prepare outgoing mail.
• Retrieve, digitize, print or email document images from the land-records system.
• Establish and maintain effective work relationships with clients, County employees, officials, attorneys, and the public.
• Prepare certified copies and process routine requests and payments from title companies or the public.
• Log customer transactions via the central kiosk and assign to full-service staff.
• Enter documents into the land-records system for public access.
• Redact Form 521 and any documents containing private information.
• Provide training in various areas (e.g., mail desk, kiosk, customer service).
• Maintain professional image of County government and ensure regular attendance.

Education

High school diploma or equivalent

1 year clerical or customer service experience

Job description

Essential Functions

• Open, screen, and distribute incoming mail and prepare outgoing mail.
• Retrieve, digitize, print or email document images from the land-records management system.
• Establish and maintain effective work relationships with clients, supervisors, County employees, elected officials, attorneys, law enforcement, judges, other agencies, and the public.
• Comply with Civil Service Rules, collective bargaining agreements, County policies, department policies and laws to create a cooperative, safe, respectful and quality work environment.
• Prepare certified copies and process routine requests and payments generated by title companies or the public.
• Log customer transactions via the central kiosk and assign to full-service staff.
• Enter documents into the land-records management system for public access.
• Redact Form 521 and any documents containing private information.
• Provide training in various areas (e.g., mail desk, kiosk, customer service).
• Demonstrate a positive and professional image of County government.
• Maintain job knowledge and skills (e.g., research, conferences, meetings, webinars, seminars, continuing education).
• Report to work with regular, consistent attendance.
• Perform other duties as assigned and directed.

Education and Work Experience and Other Requirements

• High school diploma or equivalent required.
• One (1) year of clerical or customer service experience required.
• Completion of a pre-employment criminal record check and conditional offer drug screen required.
• Equivalent combination of education and work experience may be substituted for requirements on a year-for-year basis.

Physical Requirements & Working Conditions

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is generally performed in an office setting.

Noise level is usually moderate.

Work hours are typically standard day-shift hours; however, schedule may vary (e.g. overtime/extra hours, emergency call-in).

Work may be stressful when dealing with time constraints, multiple/changing priorities, limited resources, and uncooperative/irate individuals.

Work requires some physical activity, including extended periods of sitting, frequent reaching, and occasional walking, standing, kneeling, crouching, and bending.

Work also requires the ability to frequently lift/carry objects weighing up to 10 pounds and occasionally up to 25 pounds.

Required sensory abilities include, vision, hearing, and touch.

Visual abilities, correctable to normal ranges, include close, distance and color vision, and the ability to adjust focus.

Communication abilities include the ability to talk and hear within normal ranges.

Incumbent must possess the hand-eye coordination and manual dexterity necessary to operate computers and other equipment.

Compensation

The pay range salary for this position is $20.27 to $28.06 per hour.

Benefits

Douglas County offers a comprehensive benefit package including: Insurance including health, dental, vision, and life Pension Sick Leave Vacation Leave 13 Holidays Flex Spending Accounts Deferred Income plans (457 plan) EAP Health Savings Accounts01

Employer Douglas County (NE)

Address 1819 Farnam Street, Suite 505 Omaha, Nebraska, 68183

Phone [phone]

Website http://hr.douglascounty-ne.gov/employment