Lake Compounce - Food & Beverage Manager

0911 Festival Fun Parks, LLC; Bristol (CT); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Management Incentive Plan

Comprehensive health and wellness

401k Savings and Investment plan

Generous vacation and sick time

Job summary

Lake Compounce is seeking a Food & Beverage Manager to lead all F&B operations across venues, ensuring guest satisfaction and compliance with safety standards. The role requires open schedule during peak season, including evenings and weekends, and a focus on cost control and service excellence.

The ideal candidate will have 3–5 years in catering/food service, 3+ years supervisory experience, ServSafe or similar certification, and strong skills in budgeting, Excel, and POS systems.

Qualifications

• High School diploma or equivalent; bachelor’s preferred.
• 3–5 years in catering, food service, or restaurant role.
• 3+ years of supervisory experience.
• Food handler safety certification (ServSafe or similar) or within 90 days.
• Strong Excel/Word/PowerPoint and POS proficiency.
• Able to work evenings, weekends, and holidays.

Responsibilities

• Manage all aspects of F&B operations and departments.
• Lead by example and mentor assigned hosts and team.
• Oversee budgets, revenues, and cost control.
• Ensure compliance with safety, health, and regulatory standards.
• Coordinate catering and special events programs.
• Schedule, hire, train, and discipline staff.
• Maintain clean, safe, and compliant F&B facilities.
• Interact with guests to provide an engaging experience.
• Prepare reports and analyze productivity and costs.
• Provide backfill for F&B roles when needed.

Skills

Customer service

Leadership

Budgeting

Food safety

Microsoft Excel

Microsoft Word

PowerPoint

POS systems

Verbal communication

Written communication

Education

High School diploma or equivalent

Bachelor’s degree in Hospitality or Business Management

Equivalent work experience considered

Tools

POS technology

PCI compliance knowledge

Job description

Our Story

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating.

Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality—the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. The Food and Beverage (F&B) Manager manages all aspects of operations for a variety of F&B outlets and catering activities in compliance with all applicable standards for food preparation, service and safety while ensuring guest satisfaction.

This year-round, full-time position requires open schedule availability during peak season, including evenings, weekends and holidays.

The ideal candidate will be a team player and an independent contributor to the overall success of the park.

Lake Compounce - Food & Beverage Manager

Pay Range

$65,000-$70,000

Supervisory Duties

• Manage all aspects of the F&B team and any other assigned departments
• Lead by example, attitude, and as a representation of Lake Compounce’s core values
• Act as an approachable mentor and coach to all assigned hosts
• Manage and control all financial aspects of assigned departments while maximizing revenue and cost savings opportunities; maintain constant vigilance over departmental spending and budgets
• Act as a strategic visionary to implement measures that will favorably impact process, people, and/or profit
• Ensure compliance with company and industry best practices, policies, and procedures to create a safe and productive environment for colleagues and guests.
• Become knowledgeable of performing the essential duties of all assigned F&B positions and backfill these positions when needed
• Participate in all aspects of supervision of assigned employees, including hiring, orientation, training, performance coaching, and discipline.
• Ensure that all required meal and other breaks are being given in accordance with CT law
• Assist with team scheduling and timekeeping activities

Departmental Duties

• Continuously evaluate current F&B operations; recommend and implement process improvements that will reduce costs, improve food quality and guest wait times, and improve employee satisfaction.
• Develop and implement programs to increase sales and profits.
• Ensure intense focus on food quality, customer service, standards, sanitation and safety, maintaining restaurant and food stand environments for inspection readiness at all times.
• Greet customers, assists with questions, and manages accurate transactions to provide an engaging customer experience
• Address employee and guest complaints and resolve these problems in accordance with all company policies and applicable laws/regulations.
• Oversee all aspects of kitchen and/or stand management including cost of sales, inventory control, purchasing, receiving and pricing.
• Prepare necessary reports, develop and reconcile budgets, analyze productivity, equipment and supply costs, etc.
• Effectively manage waste/spoilage.
• Develop and implement programs to increase sales and profits.
• Manage catering program, support special events and other group sales initiatives.
• Maintain facilities in compliance with local, state and federal codes and regulations, including OSHA, EPA and other pertinent and applicable regulatory bodies.
• Partner with County Health Department to ensure compliance with State and County Health codes.
• Escalate any safety, quality, or operations concerns to the proper channels of F&B or Park leadership
• All other duties as assigned by leadership

Education and Experience

• High School diploma or equivalent
• Bachelor’s degree in Hospitality, Business Management, or related discipline preferred; Equivalent work experience will also be considered
• 3-5 years of previous work experience in a catering, food service, or restaurant role
• 3+ years of previous supervisory experience
• Previous amusement park, theme park, or waterpark experience highly desired
• Must become Food Handler Safety Certified (ServSafe or similar) or become so within 90 days of hire, when required by state and local guidelines.

Requirements

• Must be at least 18 years of age to comply with CT Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Ability to frequently work hours that extend beyond 9 AM to 5 PM during the operating season
• Must possess a valid driver’s license and a good driving record
• Ability to lead and motivate a large group of employees
• Must be able to roll-up sleeves and assist with all F&B-related positions to ensure continuous and successful operation
• Must possess safety-oriented mindset and understand the importance of complying with all state, and local food preparation and serving regulations
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Ability to handle high-pressure situations, meet the demands of constant deadlines and coordinate multiple priorities in a dynamic environment.
• Ability to think creatively while maintaining accordance with business constraints.
• Must possess strong written and verbal communication skills
• Must possess strong attention to detail and problem-solving abilities
• Must be proficient in Microsoft Excel, Word, and Power Point.
• Practical knowledge of Point of Sale (POS) technology and PCI compliance is preferred
• Ability to handle private and confidential information with highest discretion

Physical Requirements

• Ability to stand, walk, and remain on feet for majority of the workday
• Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders
• Ability to remain sedentary for extended periods of time, while using a computer
• Ability to withstand heat and humidity from the food preparation equipment
• Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more

Working Conditions

This role will be based in both an office setting as well as other indoor and outdoor park locations

Subject to frequent interruptions and requests that may require reprioritization of activities

Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions

Subject to high noise levels, flashing lights, and heavily populated environments

Team member benefits

Why Lake Compounce? We truly believe that where you work matters and, as a theme park company, we like to think we know a thing or two about what makes people happy. In keeping with our company values, we nurture a balance between work and family, strive to promote 70% from within and support each host’s efforts to develop a fulfilling and rewarding career

Perks and Benefits

• Competitive compensation
• Management Incentive Plan
• Comprehensive health and wellness package
• 401k Savings and Investment plan
• Generous vacation and sick time