Director of Human Resources

Herschend Family Entertainment Corporation; Pine Mountain (GA); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation

Management Incentive Plan

Comprehensive health and wellness

Tuition reimbursement

401k Savings and Investment plan

Generous vacation and sick time

Job summary

Herschend Family Entertainment Corporation is seeking a full-time Human Resources Manager for Lake Compounce. You will lead HR operations, oversee payroll, benefits, staffing, and training across park departments, while ensuring legal compliance and supporting park leadership.

The role requires a Bachelor’s degree in HR or related field (equivalents accepted), 3+ years in HR, and strong English communication. This is an on-site position with competitive compensation and benefits.

Qualifications

• Bachelor’s degree in HR, Business Management or related field preferred; equivalent experience considered.
• 3+ years in HR or management; 1+ year supervisory experience.
• Fluent English; bilingual skills a plus.

Responsibilities

• Manage all HR activities for Lake Compounce and related departments.
• Lead recruitment, onboarding, and performance management processes.
• Oversee payroll, benefits, scheduling and HR data entry.
• Advise leadership on coaching, disciplinary actions and policy adherence.
• Develop and implement staff training and employee engagement initiatives.
• Ensure compliance with federal, state, and local employment laws.

Skills

HR Management

Recruitment

Payroll & Benefits

Staff Leadership

Policy Compliance

Education

Bachelor’s degree in HR or related field

Equivalent experience considered

Tools

Microsoft Office

Google Sheets

Workday/HRIS familiarity

Job description

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. The Human Resources Manager provides dedicated support to the corporate HR team, assisting with strategic initiatives and administrative operations across multiple departments. Special focus on training, recruiting, scheduling and internal communications. This person will also participate in payroll, benefits, scheduling and special projects that are assigned by the HR leadership. We are currently looking for a: Lake Compounce - Full-time Human Resources Manager Roles &

Responsibilities

Salary Range: $65,000-$80,000 Supervisory

Duties

• Manage all aspects of the Human Resources team and any other assigned departments
• Lead by example, attitude, and as a representation of Lake Compounce’s core values
• Act as an approachable mentor and coach to all hosts throughout the park
• Manage and control all financial aspects of assigned departments while maximizing revenue and cost savings opportunities; maintain constant vigilance over departmental labor budgets
• Act as a strategic visionary to implement measures that will favorably impact process, people, and/or profit
• Ensure compliance with company and industry best practices, policies, and procedures to create a safe and productive environment for colleagues and guests.
• Become knowledgeable of performing the essential duties of all HR positions and backfill these positions when needed
• Ensure that all required meal and other breaks are being given in accordance with CT law
• Assist with host scheduling and timekeeping activities Departmental

Duties

• Manage all activities related to the employment life cycle for Lake Compounce
• Ensure strict compliance of all federal, state, and local employment laws and company-established policies and procedures
• Manage all aspects of the staffing process, including recruiting, job requisitions, interviewing, hiring and onboarding
• Review job descriptions to ensure they remain up to date and compliant with all local, state and federal regulations
• Develop, implement, maintain, and administer personnel programs to support the HR processes for the park
• Investigate employee relations issues and bring them to resolution.
• Advise Park leadership and team members in the areas of coaching, discipline, benefits information, paid time off, and retirement plans.
• Assist with data entry into HRIS and Learning systems
• Manage the timely completion of HR paperwork, employee transactions, compensation adjustments, and terminations
• Periodically audit HRIS data to ensure continued data integrity
• Participate in payroll and timekeeping closing activities, as needed
• Actively develop, plan, and execute employee appreciation and engagement events
• Be available for team members to express concerns or share feedback while maintaining composure and confidentiality
• Provide guidance to leadership team on the best practices regarding employee disciplinary matters and oversee escalated employee disciplinary meetings
• Execute voluntary and involuntary terminations, as needed
• Recruit new hosts through job posting platforms, social media channels, flyers, high school and college job fairs, and any other innovative methods
• Identify hiring needs and oversee the entire process, including the posting of requisitions, scheduling & conducting interviews, running background checks, processing I9 verifications, collecting child labor certificates when applicable, ensuring completion of onboarding, and scheduling new team member orientations
• Lead all learning initiatives for the park and ensure that all relevant training data is captured in the Workday Learning module
• Perform copying, filing and various other administrative duties
• Facilitate and manage summer workamper programs
• Monitor employment practices throughout all departments to ensure compliance with corporate policies and legal regulations
• Maintain organizational charts and detailed job descriptions
• All other duties assigned by leadership Education &

Experience

• Bachelor’s degree in HR, Business Management or related field preferred;equivalent experience will be considered.
• 3+ years of previous work experience in an HR or management role
• 1+ years of previous supervisory experience, preferably in an HR capacity
• Prior experience in Recruitment, HR Management, Performance Appraisals, Leadership and Training & Development are preferred, but not required. Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements

• Must be at least 18 years of age to comply with CT Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Ability to frequently work hours that extend beyond 9 AM to 5 PM during the operating season
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Ability to exude unwavering professionalism toward guests, hosts, management and other human resources contacts
• Ability to maintain confidentiality and protect sensitive employee data
• Ability to communicate clearly, concisely and persuasively with a wide range of diverse personnel and guests
• Must be proficient in Microsoft Outlook, Excel, Word, and Power Point
• Knowledge of Google Sheets or Smart Sheet, a plus
• Experience analyzing and reacting to trends
• Ability to use office technology and equipment, such as PC, software, and copier Physical

Requirements

• Ability to remain seated for extended periods of time, while using a computer
• Ability to stand or walk for long periods of time throughout the workday
• Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders
• Ability to carry, push, pull, lift, and hold objects weighing 20 pounds or more Working Conditions:
• This role will be primarily based in an office setting with interaction with other outdoor park locations.
• This is not a remote position.
• Some exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
• Subject to frequent interruptions, constant repetitive motion, high noise levels, flashing lights, and heavily populated environments Team member

benefits

Why Lake Compounce? We truly believe that where you work matters and, as a theme park company, we like to think we know a thing or two about what makes people happy. Perks and

Benefits

• Competitive compensation
• Management Incentive Plan
• Comprehensive health and wellness package
• Tuition reimbursement
• 401k Savings and Investment plan
• Generous vacation and sick time