Lake Compounce - Full-time Waterpark Maintenance Technician

DNU - Festival Fun Parks, LLC (OLD); Bristol (CT); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Competitive compensation

Health and wellness package

401k Savings and Investment plan

Free park admission

Generous paid time off

Job summary

Palace Entertainment's Lake Compounce in Connecticut is hiring a full-time Aquatic Maintenance Technician to keep waterslides and pools safe and running. You will perform preventative maintenance, test water quality, diagnose issues, and repair mechanical systems while adhering to health codes.

The role requires a High School diploma or equivalent, 2+ years in maintenance or mechanics, and waterpark experience is preferred, with a CPO or ability to obtain within 90 days where required.

Qualifications

• High School diploma or equivalent; 2+ years in maintenance or mechanics preferred.
• 1-2 years experience at a waterpark, swimming pool, or aquatics facility is preferred.
• Certified Pool Operator (CPO) or ability to obtain within 90 days when required.

Responsibilities

• Perform daily pre-opening inspections of waterslides and pools.
• Maintain water quality and chemical balance per health codes.
• Diagnose and repair mechanical issues; respond to trouble calls.
• Complete repairs and preventive maintenance; keep areas clean and safe.

Skills

Mechanical aptitude

Reading manuals & blueprints

Water chemistry

Bilingual (English/Spanish)

Education

High School diploma

GED acceptable

Tools

Hand tools

Power tools

Pumps

Motors

Job description

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family‑held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®.

Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.

As an equal‑opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.

The Aquatic Maintenance Technician is responsible for the modification, repair, and refurbishment of rides and equipment located within waterpark or aquatics facilities. This position completes preventative maintenance, testing rides, adjusting controls, diagnoses issues, ensuring water quality, and repairing system malfunctions as they occur. This position plays an integral role in ensuring the safe and continuous operation of water park rides and attractions, which, in turn, strengthens guest satisfaction.

Lake Compounce - Full‑time Waterpark Maintenance Technician

Job Duties & Responsibilities

• Conduct daily pre‑opening inspections of waterslides and pools to ensure there are no safety or performance issues.
• Ensures that all pools are chemically balanced for operation according to codes and standards set by state and local Health Department and park management.
• Ability to respond to trouble calls, diagnose, and correct mechanical issues.
• Maintain the property in a clean, presentable, and safe manner.
• Perform repairs and service as directed by the manufacturers’ requirements and specifications.
• Perform preventative maintenance such as painting, battery replacement, smoke detector checks, HVAC Cleaning, door/ lock repair, plumbing, cleaning, painting, drywall repair, basic carpentry, electrical repairs, and various other issues that arise.
• Schedules repair, maintenance, and installation of machines, tools, and equipment to ensure continuous production operations.
• Utilize the proper PPE, depending on the nature of the job.
• Maintains all storage areas, shops, and mechanical areas in a clean, safe, organized, and secure manner.
• Complete repair work orders in a timely manner.
• Keep maintenance and Park leadership fully informed of current issues.
• All other duties assigned by leadership.

Education and Experience

High School diploma, GED, or equivalent. Equivalent work experience will also be considered. 2+ years previous work experience in maintenance or mechanics highly desired. 1-2 years previous work experience at a waterpark, swimming pool, or other aquatics‑related facility is preferred. Working knowledge with water chemistry, pumps, and motors highly desired. Must have Certified Pool Operator (CPO) or become so within 90 days of hire, when required by state and local guidelines. Language: Ability to read, write, and speak fluent English, Spanish or other bilingual language skills are a plus.

Requirements

• Must be at least 18 years of age to comply with Connecticut Child Labor Laws.
• Ability to work flexible schedule, including evenings, weekends, and holidays, open to close.
• Must possess a valid driver’s license and a good driving record.
• Must possess strong mechanical aptitude and ability to utilize a variety of hand and power tools in a safe and effective manner.
• Must possess general practical knowledge of mechanical, electrical, hydraulics, pneumatics, plumbing, and carpentry knowledge of pumps and motors a plus.
• Ability to read and comprehend ride maintenance manuals, blueprints, and technical drawings.
• Familiarity and experience with fiberglass and other water slide structures a plus.
• Familiarity with state and local codes as they relate to Aquatics attractions.
• Must provide own tools including but not limited to screwdrivers, hammers, pry bars, punches, wrenches, standard socket set up to 1 inch, and metric socket set up to 24mm.

Physical Requirements

• Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time.
• Ability to remain on feet for majority of the workday.
• Ability to carry, push, pull, lift, and hold objects weighing 75 pounds or more.
• Ability to work in all non-conventional areas of the property, including in confined spaces or above ground‑level, on scaffolds, ladders, and manlifts.
• Ability to consistently use hands to grasp, control, move objects/tools.
• Ability to see differences between colors and brightness.
• Ability to see details of objects that are more than a few feet away.

Working Conditions

• Frequent exposure to water and pool cleaning chemicals.
• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
• Subject to constant repetitive motion, high noise levels, vibrations, motorized equipment, and exposure to various chemicals and greases.
• Subject to bloodborne pathogens.
• Proper PPE is required in these situations.
• Subject to working at heights greater than 100 feet.

Team Member Benefits

Why Palace Entertainment? We truly believe that where you work matters and, as a theme park company, we like to think we know a thing or two about what makes people happy.

• Competitive compensation.
• Comprehensive health and wellness package.
• 401k Savings and Investment plan.
• Free admission to Palace Parks in the continental US.
• A generous paid time off program in which the benefits increase with your tenure with the company.

When you join Palace Entertainment, you do more than simply advance your career. You become part of the Palace family, a group of talented people who drive innovation, embrace change, and deliver results.

Our 20,000+ hosts across North America are the heartbeat of our diverse and growing company.

In keeping with our company values, we nurture a balance between work and family, strive to promote 70% from within and support each host’s efforts to develop a fulfilling and rewarding career.