Laborer

Bally's; Marquette (IA); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k) retirement and savings plan

Paid time off (PTO)

Job summary

Bally’s Marquette in Iowa is seeking a maintenance associate to perform routine maintenance on casino facilities, including HVAC, alarm systems, and generators, with guidance from supervision. You will repair and replace gaming table layouts and follow preventive maintenance schedules.

The role requires high school diploma or GED, 5–7 years of employment history, and strong guest-service and teamwork skills to ensure a safe, welcoming environment for guests and colleagues.

Qualifications

• 5-7 years employment history.
• Two years of maintenance experience preferred.
• Excellent guest service and communication skills.
• Professional demeanor interacting with guests and team members.

Responsibilities

• Perform maintenance with guidance from supervisor.
• Maintain, repair, and replace gaming table layouts per supervisor instructions.
• Basic knowledge and routine maintenance of HVAC, alarm, and generators.
• Follow preventative maintenance schedules.
• Adhere to company policies and guest service standards.
• Handle guest complaints with discretion and escalate when needed.
• Flexibility to work late nights, weekends, and holidays; shifts may change.
• Perform other duties as assigned by management.

Skills

Maintenance experience

Guest service skills

Teamwork

Communication skills

Education

High school diploma or GED

Job description

• Responsible for performing maintenance with guidance from supervisor.
• Responsible for maintaining, repairing, and replacing gaming table layouts with instructions provided by a supervisor.
• Basic knowledge of the HVAC system, alarm system, and generators. Perform routine maintenance on the systems with instructions from supervisory personnel.
• Follow outline of preventative maintenance as scheduled.
• Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
• Perform other duties as assigned or reasonably requested by a member of management.
• Handle routine guest complaints and incidents and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel – seek to resolve all situations in a manner the maintains positive guest relationships.
• Must possess excellent teamwork, interpersonal, customer service, written and verbal communication skills.
• Must have a professional demeanor and presence with the ability to interact with guests and team members in the Company.
• High school diploma or GED equivalent is required.
• Two years of maintenance experience is preferred.
• Must possess excellent guest service skills to effectively deal with guests.
• A casino environment exposed to bright flashing lights, noise, smoke and varied temperatures.
• Use of elevator and stairs.
• Food venue environments with varied noise levels, variable temperatures, wet areas, and smoke.
• A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas.
• May occasionally be in an outdoor environment, exposed to varied weather conditions.

Additional benefits:

• Medical, Dental, Vision plans are available for full-time employees, plus a variety of voluntary plans.
• Medical plan available for part-time employees.
• 401(k) retirement and savings plan for all employees.
• Paid time off (PTO) plan is available for all employees.

Target Salary Range:

• $15 per hour based on experience

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Bally’s Marquette is an equal opportunity employer

Communication

Advanced

Detail Oriented

Intermediate

Problem solving

Advanced

Team Player

Works well as a member of a group

Growth Opportunities

Inspired to perform well by the chance to take on more responsibility

Experience

5-7 years: Employment History

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.