Laboratory Services Coordinator

Trinity Health; Pontiac (MI); On-site; USD 48,000 - 64,000; Full time

Job summary

Trinity Health Oakland is seeking a Phlebotomy Coordinator for evening shifts to ensure smooth operation of specimen reception and phlebotomy services in inpatient and outpatient settings. The role supports phlebotomy staff training, competency assessment, and orientation of new nursing personnel, while upholding quality monitoring and outstanding customer service.

Two years hospital lab or phlebotomy experience is preferred.

Qualifications

• Associates degree in medical technology or related health care degree preferred or equivalent work experience.
• Certification in phlebotomy through the American Society of Phlebotomy Technicians or American Society of Certified Phlebotomists required or within 12 months from date of hire.
• Current Heart Saver (HS) certification.

Responsibilities

• Coordinate efficient operation of specimen reception and phlebotomy services in inpatient and outpatient draw stations.
• Participate in quality monitoring and ensure workflows are efficient with excellent customer service.
• Assist phlebotomy supervisor in training and competency assessment of phlebotomists.
• Coordinate phlebotomy orientation for new nursing personnel.
• Ensure coordination of phlebotomy-related processes across clinic/lab operations.

Skills

Organization

Time management

Microsoft Office

Teamwork

Training and mentoring

Communication

Laboratory knowledge

Customer service

Education

Associate degree in medical technology or related health care

Job description

Employment Type: Full time Shift: Evening Shift Description:

Shift: Evenings, approx 2pm-11:30pm with some flexibility

Status: Full time, 40 hours a week

Location: Trinity Health Oakland

This position is responsible for coordinating the efficient operation of specimen reception and the successful provisionof phlebotomy services in the inpatient environment and the onsite outpatient draw stations. The coordinator will
participate in quality monitoring, ensuring the work flow processes are efficient and designed in a manner that isconsistent with excellent customer service. Assists the phlebotomy supervisor in ensuring that the phlebotomist are
properly trained and in determining their competency. The position is responsible for coordinating phlebotomyorientation of new nursing personal.

Minimum Education, Licensure / Certification and Experience Required.

Education

• Associates degree in medical technology or related health care degree preferred or equivalent work experience.

Licensure / Certification

• Certification in phlebotomy through the American Society of Phlebotomy Technicians or American Society
• of Certified Phlebotomists required or within 12 months from date of hire.
• Current Heart Saver (HS) certification.

Special Skill / Aptitudes

• Organization and time management skills necessary to complete responsibilities of role.
• Working knowledge of Microsoft Office.
• Extensive ability to work with a team so as to solicit cooperation and compliance.
• Ability to train and mentor in an encouraging environment.
• Strong oral and written communication skills.
• Good understanding of laboratory operations, terminology, methodology, and logistics in a clinicallaboratory
• Excellent customer service orientation skills necessary in order to deal effectively with various levels ofhospital personnel, outside customers and community groups.

Minimum Education, Licensure / Certification and Experience Required.

• Two years experience in a hospital laboratory related experience or direct patient care work involvingphlebotomy in a health care setting.
• Previous experience in lab outpatient area preferred.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.