Phlebotomist - Outpatient

IHA; Pontiac (MI); On-site; USD 38,000 - 48,000; Full time

Job summary

St. Joseph Mercy Oakland is seeking a phlebotomist to perform blood collection in both inpatient and outpatient settings, including hospital labs and satellite sites.

The role emphasizes accurate specimen handling, documentation, and timely processing to support quality patient care. Qualified candidates will have a high school diploma, completion of a phlebotomy program, and certification within 12 months if not already certified.

Qualifications

• High School diploma or equivalent.
• Completion of Medical Assistant/Certified Nursing Assistant or Phlebotomy program or equivalent required.
• Two year college degree in biological science or health related field, preferred.
• Current cert one of: AMT (American Medical Technologist) ASCP (American Soc of Clinical Pathologists); NCPT (National Soc of Certified Phlebotomy Technicians); or NCCT (Nat'l Center for Competency Testing); See below for cert. requirement.
• Should associate not complete the certification as stated in #1 above within 12 months of start of position, he/she shall no longer be qualified for position and will be displaced in accordance with bargaining language.
• Current Heart Saver (HS) certification.

Responsibilities

• Collect blood samples using appropriate phlebotomy technique and following all policies related to handling of blood specimens.
• Recognizes factors that affect specimen collection procedures and test results such as specific patient indicators, order of draw, and timed specimens.
• Proficient in a variety of collection techniques such as vacutainer, syringe, butterfly, and capillary methods.
• Rotates to outpatient labs as needed.
• Carry hospital pager in order to respond to department needs including communication, staffing, and stats.
• Rotates to inpatient/outpatient specimen processing areas.
• To include answering the phone, putting specimens on automated line, centrifuging, manually logging in specimens, managing stat paging, answering requests for results, and courier dispatch for outreach operations, entry of lab test requests into the computer.
• Performs miscellaneous computer duties as assigned.
• Completes daily job assignments and follows Job Instruction Sheets.
• Maintains equipment and work area in a clean manner.
• Works independent with minimal supervision.
• To perform this job successfully, an individual must be able to perform the competencies/essential functions satisfactorily with or without reasonable accommodation.

Skills

Medical terminology

Customer service

PC literacy

Communication

Education

High School diploma

Phlebotomy program

Two-year degree preferred

Certifications (AMT/ASCP/NCPT/NCCT)

Tools

Vacuutainer

Syringes

Butterfly needles

Job description

Employment Type

Full time

Shift

Day Shift

Description

Department:Outpatient

Location:Trinity Health Oakland in Pontiac, MI

Status: Full time, 40 hours a week

Shift: Day shift

Accountability Objectives: Responsible for performing phlebotomy in a variety of environments in the inpatient and outpatient settings. The inpatient settings to include the medical/surgical and behavioral medicine areas. This will include all aspects of specimen collection, documentation, and submission to the laboratory for analysis. Other areas of responsibility may include specimen reception, clients offices, or Satellite labs.

Minimum Education, Licensure / Certification And Experience Required.

• Education
• High School diploma or equivalent.
• Completion of Medical Assistant/Certified Nursing Assistant or Phlebotomy program or equivalent required.
• Two year college degree in biological science or health related field, preferred.
• Licensure / Certification
• Current cert one of the following: AMT (American Medical Technologist) ASCP (American Soc of Clinical Pathologists); NCPT (National Soc of Certified Phlebotomy Technicians); or NCCT (Nat'l Center for Competency Testing); See below for cert. requirement.
• Should associate not complete the certification as stated in #1 above within 12 months of start of position, he/she shall no longer be qualified for position and will be "displaced" in accordance with bargaining language.
• Current Heart Saver (HS) certification.

C Special Skill / Aptitudes

• Fast paced patient service environment. Must be able to stand, walk and move for up to 100% of work hours. Minimal sitting involved.
• Demonstrated knowledge of medical terminology, medical laboratory orders, container types, anatomy and physiology as it relates to phlebotomy.
• Familiarity with PC applications preferred.
• Excellent customer service orientation skills necessary in order to deal effectively with various levels of hospital personnel, outside customers and community groups.

Position Qualifications

Minimum Education, Licensure / Certification and Experience Required.

• Experience
• A minimum of 3 months inpatient phlebotomy or working experience in a medical or health industry in order to gain a comprehensive understanding of patient care - OR - A documented successful completion of phlebotomy externship.

Duties / Responsibilities

Collect blood samples using appropriate phlebotomy technique and following all policies related to handling of blood specimens. Recognizes factors that affect specimen collection procedures and test results such as specific patient indicators, order of draw, and timed specimens. Proficient in a variety of collection techniques such as vacutainer, syringe, butterfly, and capillary methods. Rotates to outpatient labs as needed. Carry hospital pager in order to respond to department needs including communication, staffing, and stats. Rotates to inpatient/outpatient specimen processing areas. To include answering the phone, putting specimens on automated line, centrifuging, manually logging in specimens, managing stat paging, answering requests for results, and courier dispatch for outreach operations, entry of lab test requests into the computer. Performs miscellaneous computer duties as assigned. Completes daily job assignments and follows Job Instruction Sheets. Maintains equipment and work area in a clean manner. Works independent with minimal supervision. To perform this job successfully, an individual must be able to perform the competencies/essential functions satisfactorily with or without reasonable accommodation. Disclaimer: The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job.

• Demonstrates and actively promotes an understanding and commitment to the mission of St. Joseph Mercy Oakland through performing behaviors consistent with the Trinity Health Values.
• Maintains a working knowledge of applicable Federal, State, and Local laws and regulations, the Trinity Health Organizational Integrity Program, including the Standards of Conduct, Code of Ethics, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.
• Supports and conducts one's self in a manner consistent with customer service expectations.

Working Conditions

• IMPORTANT INFORMATION: This section describes the anticipated typical means of accomplishing the essential functions of the job.
• Should you be unable to accomplish any function, or to perform it in the manner described, you may request reasonable accommodation pursuant to the Americans with Disabilities Act and the Idaho Human Rights Act.
• Your request for reasonable accommodation should be accompanied by a description of how you propose to perform the essential function.
• In a typical day, the colleague may sit for 10%, stand for 40%, and walk for 50% of the day; occasional bending/stooping (50% of work time).
• Position requires the use of hands for simple and firm grasping and fine manipulating.
• Position requires high level of mental concentration to attain established deadlines. Working environment includes frequent interruptions.
• Has potential for exposure to infectious diseases, hazardous waste and chemicals.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.