Laboratory Operations Leader

Berger Health System; United States; On-site; USD 80,000 - 100,000; Full time

Job summary

OhioHealth is seeking a Laboratory Services Supervisor to oversee department operations, staff, and compliance in our Core Lab setting. You will lead technical workflows, ensure top service quality, and act as a liaison across departments to resolve issues promptly.

Responsibilities include coaching staff, implementing new procedures, maintaining documentation, and supporting regulatory standards such as CAP and CLIA. Evening shift work and a 40-hour schedule are noted in the posting.

Qualifications

• Associate's Degree (Required).
• ASCP certification or equivalent within two years of hire.
• 3 years in a patient care or clinical laboratory setting.

Responsibilities

• Supervises departmental technical operations and human resources.
• Promotes strong customer service orientation with zero tolerance for suboptimal performance.
• Acts as interdepartmental liaison resolving problems within department and with other departments.
• Investigates specimen problems, service complaints and delays in performance of procedures.
• Acts as consult to physicians and other hospital departments; assists division manager.
• Develops, evaluates and implements new procedures to improve function, productivity and service.
• Assists division manager in assuring regulatory standards CAP, CLIA, ASC p are met.
• Maintains documents and manuals, revising as necessary while maintaining cost effective delivery of lab services.
• Monitors workflow, staffing assignments and productivity; recommends changes to improve efficiency.
• Provides training and schedules in-services for staff to meet regulatory compliance.
• Enables employee development; coaching; counsels when appropriate; leads by example.
• Provides technical orientation and ongoing instruction to current personnel in procedures, techniques, safety and organization of work.
• Participates in continuing education programs in both technical and managerial areas.

Skills

Supervision

Leadership

Customer service

Interdepartmental coordination

Problem solving

Coaching

Education

Associate's Degree

ASCP certification or equivalent within 2 years

Job description

OhioHealth is seeking a Laboratory Services Supervisor to oversee department operations, staff, and compliance in our Core Lab setting. You will lead technical workflows, ensure top service quality, and act as a liaison across departments to resolve issues promptly.

Responsibilities include coaching staff, implementing new procedures, maintaining documentation, and supporting regulatory standards such as CAP and CLIA. Evening shift work and a 40-hour schedule are noted in the posting.