Laboratory Supervisor

Berger Health System; United States; On-site; USD 80,000 - 100,000; Full time

Job summary

OhioHealth is seeking a Laboratory Services Supervisor to oversee department operations, staff, and compliance in our Core Lab setting. You will lead technical workflows, ensure top service quality, and act as a liaison across departments to resolve issues promptly.

Responsibilities include coaching staff, implementing new procedures, maintaining documentation, and supporting regulatory standards such as CAP and CLIA. Evening shift work and a 40-hour schedule are noted in the posting.

Qualifications

• Associate's Degree (Required).
• ASCP certification or equivalent within two years of hire.
• 3 years in a patient care or clinical laboratory setting.

Responsibilities

• Supervises departmental technical operations and human resources.
• Promotes strong customer service orientation with zero tolerance for suboptimal performance.
• Acts as interdepartmental liaison resolving problems within department and with other departments.
• Investigates specimen problems, service complaints and delays in performance of procedures.
• Acts as consult to physicians and other hospital departments; assists division manager.
• Develops, evaluates and implements new procedures to improve function, productivity and service.
• Assists division manager in assuring regulatory standards CAP, CLIA, ASC p are met.
• Maintains documents and manuals, revising as necessary while maintaining cost effective delivery of lab services.
• Monitors workflow, staffing assignments and productivity; recommends changes to improve efficiency.
• Provides training and schedules in-services for staff to meet regulatory compliance.
• Enables employee development; coaching; counsels when appropriate; leads by example.
• Provides technical orientation and ongoing instruction to current personnel in procedures, techniques, safety and organization of work.
• Participates in continuing education programs in both technical and managerial areas.

Skills

Supervision

Leadership

Customer service

Interdepartmental coordination

Problem solving

Coaching

Education

Associate's Degree

ASCP certification or equivalent within 2 years

Job description

Job Description Summary

This position provides supervision for the department (s) of OhioHealth Laboratory Services.

Responsibilities And Duties

30% TECHNICAL OPERATIONS

1. Supervises and directs departmental technical operations and human resources.
2. Promotes strong customer service orientation with a zero tolerance for inappropriate or suboptimal performance.
3. Acts as interdepartmental liaison resolving operational and technical problems within department and between laboratory and other departments as they arise.
4. Investigates specimen problems, service complaints and any delays in performance of procedures.
5. Acts as consult to physicians and other hospital departments, assumes management functions in concert with the division manager.
6. Develops, evaluates and implements new procedures when necessary to improve function, productivity and service.
7. Assists division manager in assuring all regulatory standards CAP, CLIA, ASC p are met within the area.
8. Maintains appropriate documents and manuals, reviewing and revising as necessary while maintaining optimal cost effective delivery of lab services.

25% STAFFING ASSIGNMENTS AND PRODUCTIVITY

1. Assures optimal efficiency, effectiveness, and safety within the area. Monitors workflow, staffing assignments and productivity; recommends and implement change to improve both.
2. Provides training and schedules in-services for staff to meet regulatory compliance, to understand changing environments and support continuing education needs.

20% STAFF DEVELOPMENT

1. Enables and promotes employee development; provides coaching; counsels when appropriate.
2. Maintains effective relationship with peers; promotes good inter-employee relationships.
3. Leads by example according to mission, vision and values of OhioHealth.
4. Provides technical orientation and instruction of new personnel. Provides ongoing instruction to current personnel in procedures, techniques, safety and organization of work.
5. Participates in continuing education programs in both technical and managerial areas with emphasis on new technology and human relation skills.

20% May perform responsibilities of Med Techs and or Lab Specialists as determined by site requirements. Including but not limited to testing, method validation, customer service, QA, continuing education.

5% Performs other misc. duties as assigned.

Minimum Qualifications

Associate's Degree (Required)

ASCP or equivalent certification required within two years of hire

Years of experience: 3 years in a patient care or clinical laboratory setting.

Work Shift: Evening Scheduled Weekly Hours : 40 Department Core Lab

Join us!

if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations.

OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law.

Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment.

We Are Inspired to Do Our Best

OhioHealth is a nationally recognized, innovative healthcare system delivering world-class patient care in a supportive, professional environment filled with limitless opportunities to learn and grow.

We are a unique organization in the healthcare field. Our model system of facilities encompasses a wide scope of expertise and care. For professionals, we are a place where people committed to doing their best are given the tools and resources to accomplish our mission every single day.

OhioHealth is recognized as a Great Place to Work CertifiedTM organization. The Great Place to Work is a global authority on high-trust, high-performance workplace cultures. This recognition is one measure of our success in achieving a part of our vision to be an organization "where people want to work."