Laboratory Operations Leader

ADP, Inc.; Los Angeles (CA); On-site; USD 71,000 - 80,000; Full time

Job summary

ADP, Inc. in Los Angeles seeks an Operations Supervisor to oversee day-to-day operational performance, ensuring exceptional service delivery, regulatory compliance, and cost-effective operations across hospital partners and labs.

The role leads staff, manages workflow, monitors quality standards, coordinates phlebotomy services, and maintains operational reports to drive performance improvements and client satisfaction.

Qualifications

• Phlebotomy experience required.
• Minimum of five years of supervisory or management experience in a lab/healthcare setting.
• Knowledge of CLIA and regulatory standards.
• Strong leadership and communication skills.

Responsibilities

• Oversee daily program operations to ensure efficient workflow and service.
• Ensure phlebotomy services are professional, accurate, and compassionate.
• Monitor specimen collection and processing for integrity and quality.
• Maintain operational reports, metrics, and logs to evaluate performance.
• Review data and implement efficiency initiatives for cost and quality.

Skills

Phlebotomy experience

Leadership

Regulatory compliance

Customer service

Problem solving

Communication

Education

Clinical Laboratory Technology background

Tools

Microsoft Office (Excel, Word, Outlook)

Laboratory information systems

Job description

ADP, Inc. in Los Angeles seeks an Operations Supervisor to oversee day-to-day operational performance, ensuring exceptional service delivery, regulatory compliance, and cost-effective operations across hospital partners and labs.

The role leads staff, manages workflow, monitors quality standards, coordinates phlebotomy services, and maintains operational reports to drive performance improvements and client satisfaction.