Laboratory General Manager: Growth, Compliance & Ops Lead

Eurofins US Network; Littleton (MA); Vor Ort; USD 150.000 - 180.000; Vollzeit

Benefits dieser Stelle

Medical coverage

Dental and vision insurance

401(k) with company match

Paid vacation and holidays

Zusammenfassung

Eurofins USA Consumer Product Testing in Littleton, MA is seeking a General Manager to lead laboratory operations, manage costs, and drive profitability. The GM will collaborate with on-site and off-site lab managers, ensure regulatory compliance, and support budgeting and strategic initiatives.

The role emphasizes building strong customer relationships, applying QA SOPs, and maintaining ISO/IEC 17025 accreditation while leading a diverse team and traveling as needed to meet objectives.

Qualifikationen

• Bachelor’s degree with a minimum of 6 years of Leadership experience in a Laboratory setting.
• Proven ability to build consensus, manage diverse engineering teams, and drive accountability.
• Excellent verbal and written communication skills.
• Strong customer relations skills.
• Ability to manage a business at a profit/loss responsibility level.
• Ability to control operating budgets.
• Ability to develop and enforce policies and operating practices.

Aufgaben

• Manage the laboratory and facility operations to provide positive operating margin and meet annual budgetary goals.
• Directly manage the lab and provide technical support, report reviews, and occasionally assisting with testing as needed.
• Builds and maintains positive customer relationships and sales growth through direct interaction with customers and Eurofins sales personnel.
• Collaborates with the Quality Assurance Manager to ensure SOPs are implemented and reviewed regularly for compliant data.
• Ensure ISO/IEC 17025 accreditation and interface with accreditation bodies, lead internal/external audits.
• Oversee staffing levels, mentor employees, and coordinate with HR to apply policies and programs.

Kenntnisse

Leadership

Regulatory knowledge

Verbal and written communication

Budget & P&L management

Customer relations

Ausbildung

Bachelor’s degree

Jobbeschreibung

Eurofins USA Consumer Product Testing in Littleton, MA is seeking a General Manager to lead laboratory operations, manage costs, and drive profitability. The GM will collaborate with on-site and off-site lab managers, ensure regulatory compliance, and support budgeting and strategic initiatives.

The role emphasizes building strong customer relationships, applying QA SOPs, and maintaining ISO/IEC 17025 accreditation while leading a diverse team and traveling as needed to meet objectives.