Laboratory EHR Analyst

Wyckoff Heights Medical Center; New York, Northern (NY, KY); Hybrid; USD 95,000 - 125,000; Full time

Job summary

Wyckoff Heights Medical Center is seeking a certified Medical Laboratory Scientist (MLS) / Medical Technologist (MT) to join the IT team as an Epic Beaker Analyst on-site in New York. You will design, build, implement, optimize, and maintain Epic Beaker across inpatient, outpatient, and anatomic pathology workflows, bridging clinical lab operations with IT.

The role requires 2–3 years of clinical lab experience, MLS/MT/MLT certification, and Epic Beaker familiarity; you may pursue certification

Qualifications

• Bachelor's or Associate's degree in Medical Laboratory Science, Medical Technology, Clinical Laboratory Science, or related bioscience.
• Active certification as MLS/MT/MLT from ASCP, AMT, or equivalent.
• Minimum of 2-3 years of clinical laboratory experience (Generalist, Microbiology, Blood Bank, or Anatomic Pathology).
• Epic Beaker certification is highly preferred; candidates ready to certify within 6 months will be considered.

Responsibilities

• On-Site System Build & Configuration: design, build, and maintain Epic Beaker components (tests, panels, results routing, workflows).
• Workflow Optimization: analyze current workflows and design optimizations to reduce turnaround times and errors.
• Instrument & Third-Party Integration: build and troubleshoot connections between Epic Beaker and lab automation lines and middleware.
• Application & Go-Live Support: provide tier-2/3 support; participate in rotating on-call; support during go-lives and upgrades.
• Testing & Upgrades: develop test scripts and perform validation, SI, and regression testing for upgrades.
• Regulatory & Quality Compliance: ensure builds comply with CAP/CLIA/Joint Commission/HIPAA.
• End-User Training: document procedures and train staff on new Beaker features.

Skills

Attention to detail

Communication skills

Problem solving

Team player

English proficiency

Education

Bachelor's or Associate's degree in MLS/MT/CLS or related bioscience

MLS/MT/MLT certification (ASCP/AMT or equivalent)

Tools

Epic Beaker

HL7 interface knowledge

Job description

Wyckoff Heights Medical Center | Main Campus
New York, USA

Description

We are seeking a certified Medical Laboratory Scientist (MLS) / Medical Technologist (MT) with a strong interest in technology to join our IT team as a full-time, on-site Epic Beaker Analyst. In this role, you will leverage your hands-on laboratory experience to design, build, implement, optimize, and maintain our Epic Beaker (Inpatient, Outpatient, and/or Anatomic Pathology) application. You will serve as the crucial link between clinical laboratory operations and information technology, ensuring that our Electronic Health Record (EHR) system supports safe, compliant, and highly efficient lab workflows.

Key Responsibilities

• On-Site System Build & Configuration: Design, build, and maintain Epic Beaker components, including laboratory tests, panels, results routing, specimen collection workflows, and instrument interfaces.
• Workflow Optimization: Partner directly on-site with laboratory leadership, pathologists, and technicians to analyze existing workflows and design system optimizations that reduce turnaround times and manual errors.
• Instrument & Third-Party Integration: Collaborate with interface teams to build and troubleshoot connections between Epic Beaker and laboratory automation lines, analyzers, reference labs, and middleware solutions (e.g., Data Innovations).
• Application & Go-Live Support: Provide tier-2 and tier-3 application support. Actively participate in a rotating 24/7 on-call schedule to resolve critical system issues. Work varied shifts (including nights, weekends, and holidays) as needed to provide support during system go-lives, upgrades, and major rollouts.
• Testing & Upgrades: Develop test scripts and execute thorough validation, system integration, and regression testing for Epic upgrades and custom build modifications.
• Regulatory & Quality Compliance: Ensure all lab system builds comply with CAP, CLIA, Joint Commission, and HIPAA regulations.
• End-User Training: Author technical documentation and train laboratory staff, phlebotomists, and clinicians on new Epic Beaker features and system workflows.

Required Qualifications

• Education: Bachelor's or Associate's degree in Medical Laboratory Science, Medical Technology, Clinical Laboratory Science, or a related biological science.
• Certification: Active certification as a Medical Laboratory Scientist (MLS), Medical Technologist (MT), or Medical Laboratory Technician (MLT) from ASCP, AMT, or an equivalent body.
• Experience: Minimum of 2-3 years of clinical laboratory experience (Generalist, Microbiology, Blood Bank, or Anatomic Pathology).
• Epic Certification: Active certification in Epic Beaker (Clinical Laboratory and/or Anatomic Pathology) is highly preferred. (Note: Candidates with strong clinical laboratory experience and a demonstrated technical aptitude who are ready to achieve certification within 6 months of hire will also be considered.)
• Flexibility & Availability: Commitment to a standard M-F 9:00 AM - 5:00 PM on-site schedule, with the ability to work a flexible schedule including off-shifts during critical activation periods and fulfill mandatory on-call duties.
• Informatics Experience: Prior experience as a lab super-user, LIS analyst, or participating in a laboratory information system validation preferred.
• Technical Aptitude: Understanding of HL7 interface messaging, instrument connectivity, or database structure preferred.
• Problem Solving: Excellent analytical skills to troubleshoot complex system errors and map out sequential testing workflows under high-pressure go-live situations.
• Communication: Exceptional verbal and written English communication skills to effectively translate complex clinical laboratory workflows into technical requirements.

Behaviors

Required

Loyal

: Shows firm and constant support to a cause

Team Player

: Works well as a member of a group

Detail Oriented

: Capable of carrying out a given task with all details necessary to get the task done well

Enthusiastic

: Shows intense and eager enjoyment and interest

Dedicated

: Devoted to a task or purpose with loyalty or integrity

Functional Expert

: Considered a thought leader on a subject

Motivations

Preferred

Ability to Make an Impact

: Inspired to perform well by the ability to contribute to the success of a project or the organization

Goal Completion

: Inspired to perform well by the completion of tasks

Flexibility

: Inspired to perform well when granted the ability to set your own schedule and goals

Self-Starter

: Inspired to perform without outside help

Equal Opportunity Employer
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