Laboratory Care Technician

Fairview Health Services; Maple Grove (MN); On-site; USD 42,000 - 54,000; Full time

Job summary

Fairview Health Services in Maple Grove, MN, is seeking a Full-Time Laboratory Care Technician. Shifts run 7am–6pm, with shorter Friday hours and no nights or major holidays. The role focuses on specimen collection, entry into LIS/HIS, and delivering reliable lab results.

Ideal candidates have phlebotomy education, strong customer service and manual dexterity, and the ability to work under pressure in a diverse healthcare setting. BLS within 90 days is required where applicable.

Qualifications

• High School graduate, or higher; diploma/GED required.
• Completion of a formal phlebotomy education program.
• Three months of full-time clinical phlebotomy or enrollment in MLT/MLS with phlebotomy course.
• Basic Life Support certification required within 90 days.

Responsibilities

• Follows SOPs to obtain biological specimens.
• Performs phlebotomy at multiple sites.
• Enters and releases orders and collection information in LIS/HIS.
• Provides results and communicates findings by phone.
• Maintains safety and infection control throughout procedures.

Skills

Phlebotomy skills

Customer service

Manual dexterity

Independent judgment

Attention to detail

Education

High School diploma

Phlebotomy education program

MLT/MLS program enrollment

Tools

LIS/HIS data entry

Laboratory information systems

Job description

Job Overview

Fairview is looking for a Full-Time Laboratory Care Technician at M Health Fairview Clinics and Surgery Center - Maple Grove. Hours vary with earliest start time of 7am and latest end times of 6pm. Fridays the latest shift is 8:30am - 5:00pm. Shifts are 8-hours long. No nights, weekends or major holidays.

Working with diverse populations within a healthcare environment, the Laboratory Care Technician (LCT) plays an important role in providing quality, proficient and professional services in keeping with M Health Fairview Values as they interact with our patients, families, and co-workers. The LCT performs laboratory specimen collection at various Fairview or outreach locations, as well as provides for safe and secure specimen handling and point of care testing. Responsible for accurately entering orders and collection information into the Laboratory Information System and associated subsystems; monitoring computer logs for incomplete work; scheduling tests/procedures and providing results in LIS/HIS and over the phone, the LCT's attention to detail and accuracy are the foundation for our providing quality laboratory services. Working as an individual or team member, the LCT continuously works towards providing quality service improvement and optimum support to the department and team members in achieving M Health Fairview's goals.

Responsibilities

• Follows established guidelines to obtain biological specimens and perform procedures.
• Collects biological specimens with appropriate technique following established Standard Operating Procedures (SOP).
• Performs phlebotomy at various sites and communicates special handling needs of the specimen.
• Uses appropriate communications skills to meet patient/family and other customer needs.
• Demonstrates proficiency with point of care testing and/or waived testing.
• May perform EKGs.
• May train others in phlebotomy skills.
• Ensures specimens are acceptable for testing, including properly identified.
• Processes specimens prior to testing or sending to reference labs.
• Performs daily quality control, troubleshooting and equipment maintenance.
• Monitors inventory, ordering and restocking supplies.
• Mentors and teaches students.
• Prioritizes work to achieve optimal patient outcomes.
• Prioritizes assigned work.
• Transports blood and body fluid under proper conditions and in a timely and safe manner.
• Seeks assistance appropriately for problem or unusual situations.
• Information processing.
• Accurately enters and releases order and collection information into LIS and subsystems.
• Monitors computer logs for incomplete work.
• Schedules tests/procedures.
• Provides results in LIS/HIS and reports over the phone.
• Acquires additional computer skills as appropriate to the work area. Supports and adheres to laboratory quality assurance program.
• Maintains a safe work environment.
• Adheres to safety protocols.
• Follows infection control guidelines.
• Responds appropriately to emergent situations.

Required Qualifications

• High School graduate, equivalent, or a higher degree. Diploma, GED, equivalency evaluation, or transcript must be provided. and
• Completion of a formal phlebotomy education program or
• Completion of three months of full-time clinical phlebotomy and laboratory experience or
• Enrollment in MLT or MLS program including completion of a phlebotomy course.
• Must be at least 18 years of age.
• Successful customer service background within a diverse cultural setting.
• Demonstrate the ability to work under stress in a variety of situations.
• Ability to exercise independent judgment.
• Demonstrate manual dexterity.
• Demonstrates competence and proficient skills in collecting blood samples.
• Basic Life Support (American Heart Assoc or Red Cross) certification required when working in clinic setting (not required at Maple Grove Ambulatory Care Center) within 90 Days

Preferred Qualifications

• Prior laboratory experience in a hospital or clinic setting in a similar capacity.
• Some positions will require reliable transportation.

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status