Laboratory Administrative Assistant - On-Site

IEH Laboratories & Consulting Group; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

JLA International in Colquitt, GA is seeking an Administrative Support professional to join our lab team. This full-time role requires on-site presence and responsibilities include sample registration, reporting, customer communication, and basic invoicing assistance.

The ideal candidate has a High School Diploma or GED, strong MS Office skills, and excellent communication with customers. On-site work is required; benefits apply after a brief waiting period.

Qualifications

• High school diploma or GED is required.
• Basic math skills are required.
• Excellent written and verbal communication, including phone etiquette.
• Proficient with MS Office/Office 365.
• Able to operate general office equipment.
• Strong customer service, problem solving, organization and time management.

Responsibilities

• Register samples promptly and accurately per testing instructions.
• Verify samples received meet testing requirements.
• Notify customers of additional paperwork or samples to complete testing by phone, fax, or email.
• Provide excellent phone support.
• Release customer reports in a timely manner.
• Assist with maintaining office equipment as specified.
• Help with general housekeeping of the office area and supply management.
• Support invoicing and other duties as assigned.

Skills

Written & verbal communication

MS Office/Office 365

Customer service

Time management

Organization

Basic math

Phone etiquette

Teamwork

Education

High School Diploma or GED

Tools

MS Office/Office 365

Job description

JLA International in Colquitt, GA is seeking an Administrative Support professional to join our lab team. This full-time role requires on-site presence and responsibilities include sample registration, reporting, customer communication, and basic invoicing assistance.

The ideal candidate has a High School Diploma or GED, strong MS Office skills, and excellent communication with customers. On-site work is required; benefits apply after a brief waiting period.