Clinical Lab Medical Assistant - Patient Care & Tech

Atlanta Diabetes Associates; Atlanta (GA); On-site; USD 42,000 - 65,000; Full time

Job summary

Atlanta Diabetes Associates is seeking a full-time Medical Laboratory Support role to assist two teams in the clinical laboratory. In addition to specimen collection and processing, you will engage with patients and industry representatives, providing essential data to clinicians during and after visits.

The position requires urgency, attention to detail, and comfort with technology. Strong communication with medical staff and patients is essential for success in this role.

Qualifications

• Degree or certificate from an accredited program in Medical Laboratory Technology, Medical Assisting, or the natural sciences.
• Equivalent education and/or work experience

Responsibilities

• Perform various technical laboratory procedures according to medical office laboratory national standards.
• Interact with patients professionally and respond to patient inquiries in a professional and polite manner.
• Follow laboratory policy for requisition processing, specimen identification, result reporting, and billing.
• Safely and correctly collect patient samples, accurately recording patient information.
• Use clear and concise verbal and written communication with medical staff and patients.
• Act independently on supervisor’s instructions.
• Participate in the laboratory’s quality control; recognize unusual results and take corrective action.
• Possess adequate knowledge of instrumentation, theory, and application of laboratory tests.
• Willingness to learn and adapt to new technologies.
• Perform required preventative maintenance procedures on laboratory instrumentation.
• Troubleshoot issues with computer technology and medical devices.
• Identify actual or potential equipment failures and refer complex issues to a supervisor.
• Maintain confidentiality under HIPAA standards.
• Maintain positive working relationships with medical staff and office personnel.
• Participate in safety education programs.

Skills

Phlebotomy

Customer iletişim

HIPAA compliance

Attention to detail

Communication

Education

Medical Laboratory Technology degree or certification

Tools

Laboratory instrumentation

Job description

Atlanta Diabetes Associates is seeking a full-time Medical Laboratory Support role to assist two teams in the clinical laboratory. In addition to specimen collection and processing, you will engage with patients and industry representatives, providing essential data to clinicians during and after visits.

The position requires urgency, attention to detail, and comfort with technology. Strong communication with medical staff and patients is essential for success in this role.