Labor & Scheduling Operations Coordinator

NORTH SHORE NEON SIGN; New York (NY); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health, Dental, Vision

401(k)

Paid Time Off

Job summary

North Shore Neon is seeking an organized Operations Coordinator in Queens, NY to synchronize daily workforce scheduling, labor allocation, credential compliance, and timekeeping across the organization. You will ensure alignment of resources with project needs and provide timely labor reporting to leadership.

The role interfaces with project managers, supervisors, and administrative teams to maintain accurate data, uphold compliance, and support efficient field operations.

Qualifications

• High school diploma or GED required.
• Fluent in English with strong verbal and written communication skills.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Teams) and Google Sheets.

Responsibilities

• Lead the daily scheduling meeting with project managers, supervisors, and department leaders.
• Prepare and distribute daily schedules, work assignments, and resource requirements.
• Resolve labor, equipment, and scheduling conflicts and communicate updates to affected staff.
• Maintain work tickets, crew assignments, and schedules in the scheduling system, ensuring accurate data for reporting and job tracking.
• Update schedules as priorities change and communicate revisions to project managers and field crews.
• Track and maintain employee certifications, licenses, and credentials, including OSHA 10/30, aerial/bloom lift, forklift, electrical licenses, driver’s licenses, CDLs, and site-specific badges.
• Monitor credential expiration dates and coordinate renewals and required training.
• Verify employees are properly certified and qualified before assigning work.
• Monitor employee timekeeping and work with supervisors and payroll to resolve discrepancies and maintain accurate labor records.
• Enforce company timekeeping policies and address recurring compliance issues.
• Prepare and distribute weekly labor reports showing hours by job, crew, and employee.
• Monitor overtime, labor variances, and workforce utilization trends.

Education

High school diploma or GED

Tools

Microsoft Office Suite

Google Sheets

Job description

North Shore Neon is seeking an organized Operations Coordinator in Queens, NY to synchronize daily workforce scheduling, labor allocation, credential compliance, and timekeeping across the organization. You will ensure alignment of resources with project needs and provide timely labor reporting to leadership.

The role interfaces with project managers, supervisors, and administrative teams to maintain accurate data, uphold compliance, and support efficient field operations.