Night Shift Dispatch Coordinator

Lineage; Town of Conklin (NY); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401k plan

Paid time off

Annual bonus

Job summary

Lineage is seeking a dispatcher to support the daily scheduling and dispatching of vehicles for loading docks and distribution in New York. You will assist the Lineage Transportation Team in coordinating outbound and inbound orders, ensuring on-time service, and maintaining smooth operations during a Sunday-Thursday 8pm–4:30am shift.

The role requires strong communication, organizational skills, and familiarity with transportation operations.

Qualifications

• High School diploma or GED.
• Experience in shipping or transportation coordination environment or relevant certification.
• Basic knowledge of shipping and transportation operations and familiarity with import and export processes.
• Willingness to learn transportation management software.
• Proficient computer skills including Microsoft Office Suite.
• Excellent verbal and written communication skills with internal and external customers.
• Excellent organizational skills in fast-paced, changing environment.
• Excellent analytical and problem-solving skills, including dealing with ambiguity.

Responsibilities

• Prepare dispatch schedule for drivers and equipment daily to meet on-time service requirements.
• Establish and maintain collaborative relationships with carriers to ensure effective usage.
• Use dynamic routing system to efficiently route product outbound.
• Create and maintain inbound and outbound orders in the dispatch system.
• Monitor drivers’ hours to ensure appropriate workload to prevent violations.
• Coordinate and communicate changes to delivery and backhaul assignments to accommodate unforeseen circumstances such as late truck arrival, breakdowns, or last-minute customer requests.
• Address matters that arise and provide recommendations to solve issues in order to meet customer business needs.
• Identify continuous improvement opportunities for productivity, efficiency, and customer service.

Skills

Shipping/Transportation coordination

Import/Export processes knowledge

Willingness to learn TMS

Microsoft Office Suite

Verbal and written communication

Organizational skills

Analytical and problem-solving

Education

High School diploma or GED

Relevant certification

Tools

Microsoft Office Suite

Job description

Lineage is seeking a dispatcher to support the daily scheduling and dispatching of vehicles for loading docks and distribution in New York. You will assist the Lineage Transportation Team in coordinating outbound and inbound orders, ensuring on-time service, and maintaining smooth operations during a Sunday-Thursday 8pm–4:30am shift.

The role requires strong communication, organizational skills, and familiarity with transportation operations.