Human Resources Manager

ORS Partners, LLC; Philadelphia (Philadelphia County); On-site; USD 90,000 - 120,000; Full time

Job summary

ORS Partners, LLC is seeking an experienced Human Resources Manager to partner with business leaders and support a diverse workforce, including part-time, hourly, and union-represented employees. The role blends strategic HR partnership with hands-on responsibilities in employee relations, labor relations, compliance, onboarding, compensation, and benefits support.

The ideal candidate will bring sound judgment, strong relationship-building skills, and experience supporting employees in a

Qualifications

• 5–7 years of progressive human resources experience in a fast-paced environment.
• Demonstrated leadership experience, including team development.
• Experience in a unionized workplace and labor relations practices preferred.
• Experience supporting hourly/part-time employees.
• Strong employee relations, conflict resolution, and interpersonal skills.
• Excellent written and verbal communication; ability to work with all levels.
• Solid understanding of federal, state, and local employment laws.
• Proven ability to handle sensitive situations with integrity and discretion.
• Experience using HRIS systems; Workday experience preferred.
• Bachelor’s degree or equivalent combination of education and experience.

Responsibilities

• Advise managers on HR policies, employee relations, and performance management.
• Maintain productive union relationships and administer collective bargaining agreements.
• Support workforce planning and address employee concerns during busy periods.
• Ensure HR practices comply with applicable employment laws and labor agreements.
• Manage complex employee relations investigations and resolutions.
• Collaborate with Payroll to resolve pay concerns accurately.
• Lead engagement initiatives for part‑time employees and conduct surveys.
• Oversee onboarding and offboarding for part‑time staff.

Skills

Employee relations

Labor relations

Leadership

Policy interpretation

Compliance

Communication

Education

Bachelor’s degree

Tools

Workday

Job description

Our client is seeking an experienced Human Resources Manager to partner with business leaders and support a diverse workforce, including part-time, hourly, and union-represented employees.

This role combines strategic HR partnership with hands‑on responsibility for employee relations, labor relations, compliance, onboarding, compensation, and benefits support. The ideal candidate brings sound judgment, strong relationship-building skills, and experience supporting employees in a fast‑paced operational environment.

Key Responsibilities

• Advise managers on HR policies, employee relations, performance management, and consistent application of workplace practices.
• Maintain productive relationships with union representatives, interpret and administer collective bargaining agreements, manage grievances, and assist with labor negotiations as needed.
• Support workforce planning and address employee concerns during busy operational periods.
• Ensure HR practices comply with applicable federal, state, and local employment laws, company policies, and labor agreements.
• Manage complex employee relations matters, including investigations, documentation, and recommendations for resolution.
• Collaborate with Payroll to investigate and resolve employee pay concerns accurately and promptly.
• Lead engagement initiatives for part‑time employees, including employee surveys, results analysis, and follow‑up action plans.
• Oversee onboarding and offboarding for part‑time employees.
• Handle confidential information and sensitive employee matters with discretion, professionalism, and independent judgment.
• Maintain reliable attendance and perform additional responsibilities as assigned.

Qualifications

• 5–7 years of progressive human resources experience, preferably in a fast‑paced, service‑oriented or operational setting.
• Demonstrated leadership experience, including developing and leading teams.
• Experience in a unionized workplace, with knowledge of collective bargaining agreements and labor relations practices strongly preferred.
• Experience supporting hourly, seasonal, or part‑time employees.
• Strong employee relations, conflict resolution, and interpersonal skills.
• Excellent written and verbal communication skills and the ability to work effectively with employees and leaders at all levels.
• Thorough understanding of federal, state, and local employment laws.
• Proven ability to manage sensitive situations with integrity, discretion, and sound judgment.
• Experience using HR information systems; Workday experience preferred.
• Bachelor’s degree or an equivalent combination of education and experience.