Lab Systems IT Support - Entry Level

Cognizant; Carson City (NV); On-site; USD 40,500 - 49,500; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) Plan

Employee Stock Purchase Plan

Job summary

Cognizant is seeking an Entry-level Life Sciences - Lab System Support associate based in Carson City, NV. In this role, you will provide on-site support to lab end-users, manage IT support requests, and help optimize lab processes in compliance with FDA regulations.

Qualifications include an associate degree in Biotechnology or equivalent and strong skills in PC troubleshooting and Microsoft O365. An understanding of lab environments and life sciences is essential.

This position offers a competitive salary of $45,000 and various benefits, including medical and paid time off.

Qualifications

• Knowledge of life science domain and lab environment.
• Familiarity with FDA regulations related to lab operations.
• Ability to set up and configure lab computer systems.

Responsibilities

• Provide support to lab end-users with Tier 1-2 issues.
• Manage IT support requests for operational issues.
• Work closely with stakeholders to diagnose software problems.

Skills

Biotechnology Lab Specialist

PC hardware troubleshooting

Microsoft O365 applications

Technical writing

Communication skills

Education

Associates degree in Biotechnology or equivalent

Course experiences in Biotechnology Laboratory fields

Tools

Windows Desktop OS support

Lab specific software (LIMS, CDS, etc.)

Job description

Cognizant is seeking an Entry-level Life Sciences - Lab System Support associate based in Carson City, NV. In this role, you will provide on-site support to lab end-users, manage IT support requests, and help optimize lab processes in compliance with FDA regulations.

Qualifications include an associate degree in Biotechnology or equivalent and strong skills in PC troubleshooting and Microsoft O365. An understanding of lab environments and life sciences is essential.

This position offers a competitive salary of $45,000 and various benefits, including medical and paid time off.