Lab Systems Field Specialist — Install, Train & Support

Jacobs Management Group, Inc.; Town of Florida (NY); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401k

Job summary

Jacobs Management Group, Inc. seeks a technically skilled professional to install hypothesis-specific lab systems in customer labs and train their teams.

The role requires hands-on hardware and software work with both remote and on-site support across diverse lab environments. The ideal candidate has lab application knowledge in cytogenetics or pathology, strong communication with customers, and a bachelor's degree in biology, biotech, biomedical engineering, or life sciences.

Qualifications

• Lab application knowledge in cytogenetics or pathology.
• Strong customer communication skills.
• Bachelor's degree in biology, biotech, biomedical engineering or life sciences, or equivalent experience.

Responsibilities

• Install systems at customer labs and train their teams.
• Troubleshoot, repair, and maintain hardware and software.
• Provide remote support for customers.
• Travel about 75% across the U.S.

Skills

Lab application knowledge

Customer communication

Education

Bachelor's degree in biology/biotech/biomedical engineering/life sciences

Job description

Jacobs Management Group, Inc. seeks a technically skilled professional to install hypothesis-specific lab systems in customer labs and train their teams.

The role requires hands-on hardware and software work with both remote and on-site support across diverse lab environments. The ideal candidate has lab application knowledge in cytogenetics or pathology, strong communication with customers, and a bachelor's degree in biology, biotech, biomedical engineering, or life sciences.