Lab Support Specialist: Specimen Handling & Data Entry

Advocate Health; West Allis (WI); On-site; USD 19,000 - 28,000; Full time

Job summary

Advocate Health in Wisconsin seeks a detail-oriented laboratory support team member to label, track, and prepare specimens for testing. You will verify requests, enter data into the lab system, and handle calls and reports. The role emphasizes accuracy, communication, and teamwork in a fast-paced clinical setting.

No prior experience is required, and you will train on-site. The position involves light lifting and following safety protocols in a patient-facing lab environment.

Qualifications

• High School diploma or equivalent.
• No experience required.
• Strong communication and customer service skills.
• Basic computer literacy.

Responsibilities

• Ensures that specimens are properly labeled and suitable for testing. Resolves specimen identification and/or requisition problems and clarifies requests.
• Obtains billing/insurance information and/or verifies diagnosis code information.
• Enters and verifies test requests into the laboratories' computer system.
• Answers and screens telephone calls.
• Receives and sorts specimens and assists with detailed specimen handling; packages and tracks specimens for transport and performs specimen storage and retrieval.
• Processes specimens for testing, including aliquoting, while maintaining proper specimen identification.
• Reviews various pending and management reports. Generates and distributes reports.
• Assists with inventory and ordering of supplies.
• Maintains and files copies of orders, reports and/or correspondence.
• Acts as a resource and trains new employees.

Skills

Excellent communication skills

Basic computer skills

Keyboarding and typing skills

Customer service skills

Ability to work in fast-paced env

Education

High School Graduate

Job description

Advocate Health in Wisconsin seeks a detail-oriented laboratory support team member to label, track, and prepare specimens for testing. You will verify requests, enter data into the lab system, and handle calls and reports. The role emphasizes accuracy, communication, and teamwork in a fast-paced clinical setting.

No prior experience is required, and you will train on-site. The position involves light lifting and following safety protocols in a patient-facing lab environment.