Lab Supply Center Specialist - On-Site Promotions & Service

Thermo Fisher; San Diego (CA); On-site; USD 28,000 - 43,000; Full time

Benefits offered by this job

Medical and dental plans

Vision plan

PTO and holidays

Parental leave

Disability insurance

401(k) retirement plan

ESPP stock purchase plan

Job summary

Thermo Fisher Scientific in California is seeking a Supply Center Specialist to provide a best-in-class customer experience for researchers and lab personnel, ensuring product availability and compliant on-site operations.

You will manage inventory, maintain branding standards, and support promotions and events while collaborating with commercial teams to capture customer feedback and market trends.

Qualifications

• Requires 1 year of proven experience in customer service, retail, sales, or related field.
• Organized with attention to detail and ability to work autonomously.
• Customer-centric with market awareness and problem-solving mindset.
• Communicates effectively with colleagues and customers.

Responsibilities

• Provide exceptional customer service by building relationships with on-site scientists, lab managers and procurement teams.
• Oversee daily inventory management including receiving, restocking, and auditing stock.
• Maintain merchandising and branding standards across the Supply Center.
• Support on-site promotions, product shows and customer engagement events.
• Collaborate with commercial teams to relay customer feedback and market trends.
• Utilize internal systems to manage orders and replenishment.
• Assist with on-site shows, seminars and training as needed.
• Complete required training and backfill duties for SCSs/new hires.

Skills

Customer service

Retail experience

Sales

Attention to detail

Autonomous work

Customer-centric

Education

High school diploma

Bachelor's degree recommended

Job description

Thermo Fisher Scientific in California is seeking a Supply Center Specialist to provide a best-in-class customer experience for researchers and lab personnel, ensuring product availability and compliant on-site operations.

You will manage inventory, maintain branding standards, and support promotions and events while collaborating with commercial teams to capture customer feedback and market trends.