Lab Services Clerk - Specimen Handling & Support

Blanchard Valley Health System; Findlay (OH); On-site; USD 32,000 - 44,000; Full time

Job summary

Blanchard Valley Health System is seeking a Laboratory Clerk to support specimen handling and preprocessing in the laboratory workflow. The role involves registration, order entry, labeling, and communication with internal and external customers.

The position emphasizes accurate clerical work, multitasking in a fast-paced environment, and adherence to safety policies while delivering service excellence.

Qualifications

• High school graduate or GED equivalent.
• Knowledge of clinical or anatomical laboratory functions, medical terminology or science background.
• Ability to provide own transportation while on duty required.
• Positive service-oriented interpersonal and communication skills required.
• Organized, able to prioritize, work in a fast paced environment and have excellent problem solving skills.
• Customer focused, service oriented and be able to communicate effectively both orally and in written form.
• Able to work independently as well as in a team environment.
• Demonstrates knowledge of patient age-related needs and safety policies.

Responsibilities

• Duty 1: Customer Service/Service Excellence uses customer’s name and smiles when communicating; timely responses and respectful attitude.
• Duty 2: Clerical Duties - distributes lab results, transmits fax results, monitors incomplete faxes.
• Duty 3: Reference Lab Testing - prepares specimens for reference labs and manages related software.
• Duty 4: Communication - direct lab requests to proper person and route calls appropriately.
• Duty 5: Registration - complete registration of specimens and ensure complete information and current insurance.
• Duty 6: Order Entry - accurate order entry of outreach specimens and proper labeling.
• Duty 7: Competency - complete required trainings and stay current with skills and equipment.
• Duty 8: Organization - maintain organized work area and prioritize daily tasks.
• Duty 9: Safety - uses PPE and follows safety policies.
• Duty 10: Attendance - punctual and adheres to schedule.

Skills

Customer service

Communication skills

Organization

Teamwork

Education

High school diploma or GED

Associate's degree in Allied Health

Phlebotomy certificate program

Job description

Blanchard Valley Health System is seeking a Laboratory Clerk to support specimen handling and preprocessing in the laboratory workflow. The role involves registration, order entry, labeling, and communication with internal and external customers.

The position emphasizes accurate clerical work, multitasking in a fast-paced environment, and adherence to safety policies while delivering service excellence.