Clinical Lab Assistant: Specimen Processing & Support

Nicklaus Children's Health System; Miami (FL); On-site; USD 30,000 - 42,000; Full time

Job summary

Nicklaus Children’s Health System is seeking a Laboratory Support and Administration professional to perform clerical duties and process laboratory specimens under supervision. The role focuses on accurate document handling, EMR input via Cerner, and collaboration with the Laboratory team.

The position requires attention to turnaround times, compliance with infection control, and strong customer service skills.

Qualifications

• High school education or equivalent.
• 1 year of customer service in a high-volume, fast-paced environment.
• 2 years in an accredited healthcare facility office is highly preferred.
• Medical terminology knowledge is highly preferred.
• Proficiency in Cerner and Microsoft Office (Word and Excel).

Responsibilities

• Ensures routine, timed, and stat specimens are delivered within specified turnaround time according to standards.
• Sends PKU tests (newborn blood) to State lab, documents session numbers, creates packing lists, and prepares for mailing.
• Contacts engineering for preventive maintenance on centrifuge equipment.
• Responsible for completing temperature reports for freezers and refrigerators.
• Follows all Infection Control standards and ensures proper use of PPE per hospital policy and procedures to ensure safety.
• Scans all required PKU results into the EMR.
• Contacts labs regarding pending test results. Once results are received scans patient documents into Cerner.
• Answers phones promptly and takes messages as needed.
• Obtains necessary supplies for specimen collections.

Skills

Customer service

Medical terminology knowledge

Ability to adapt under stress

Education

High school diploma or equivalent

Tools

Cerner

Microsoft Office (Word and Excel)

Job description

Nicklaus Children’s Health System is seeking a Laboratory Support and Administration professional to perform clerical duties and process laboratory specimens under supervision. The role focuses on accurate document handling, EMR input via Cerner, and collaboration with the Laboratory team.

The position requires attention to turnaround times, compliance with infection control, and strong customer service skills.