Lab Quality Lead — QC & Team Development

ADP, Inc.; Mocksville (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

Avgol is seeking a US Lab Supervisor in Mocksville, NC to lead the day-to-day operations of the Quality Control laboratory and ensure safe, accurate testing and records. You will train, develop, and manage laboratory personnel and work with the Quality Manager, Lab Manager, and other partners to drive quality conformances and timely product disposition decisions.

The role requires strong leadership, experience in manufacturing and laboratory settings, and collaboration across production,

Qualifications

• Associate or Bachelor’s degree in Business Management, Psychology, Human Resources, or a related field preferred.
• Five or more years of manufacturing experience including two years of laboratory experience preferred.
• Working knowledge of SAP, Quality Windows (QW), Microsoft Teams, and general computer operations.
• Quality data collection and analysis; statistical process control; inspection planning; COA review; and calibration oversight.
• Proven ability to lead diverse teams and manage department priorities and staff.

Responsibilities

• Direct all laboratory activities, assign work, establish priorities, set departmental goals, and monitor completion of daily responsibilities.
• Lead, coach, train, and develop Lab Technicians and other assigned Quality Control personnel on inspection methods, quality standards, systems, documentation, and safe work practices.
• Support recruiting, selection, onboarding, corrective action, and separation decisions for department employees in accordance with company policy and HR guidance.
• Facilitate the collection, summary, and analysis of quality data to support root-cause investigation, corrective action, and problem-solving activities.
• Review laboratory test results and related records in SAP and Quality Windows (QW) for accuracy, completeness, and appropriate follow-up.
• Ensure laboratory equipment inspections, verification, maintenance, and calibrations are performed and documented according to applicable standards and schedules.
• Develop inspection plans for new products and coordinate effective execution, documentation, and evaluation of laboratory trials.
• Facilitate monthly meetings with Quality employees to review performance, communicate quality issues, reinforce expectations, and assign follow-up actions.
• Identify opportunities to improve quality controls, workflow, documentation, training, and test methods; implement approved improvements and monitor effectiveness.

Skills

Leadership

Communication

Problem solving

Prioritization

Team management

Education

Business/HR degree

Tools

SAP

Quality Windows

Microsoft Teams

Job description

Avgol is seeking a US Lab Supervisor in Mocksville, NC to lead the day-to-day operations of the Quality Control laboratory and ensure safe, accurate testing and records. You will train, develop, and manage laboratory personnel and work with the Quality Manager, Lab Manager, and other partners to drive quality conformances and timely product disposition decisions.

The role requires strong leadership, experience in manufacturing and laboratory settings, and collaboration across production,