Outpatient Lab Operations Lead

Mohawk Valley Health System; City of Utica (NY); On-site; USD 32,000 - 50,000; Full time

Job summary

Mohawk Valley Health System is seeking a supervisor to manage daily operations of outpatient laboratory services across Patient Service Centers, including phlebotomy, client services, and courier logistics. You will oversee staff training, ensure safety and quality, and support organizational goals.

The role requires a Bachelor’s degree or equivalent, 2+ years in a NYS Clinical Laboratory, and strong data handling and communication skills. A reliable vehicle is required for travel between sites.

Qualifications

• Bachelor’s degree or equivalent combination of education and work experience.
• 2+ years of experience in a licensed NYS Clinical Laboratory.
• Proficient in data entry, specimen processing, computer use, and phlebotomy procedures.
• Ability to maintain effective working relationship with patients, clients and management.
• Strong organizational skills, ability to prioritize tasks and meet deadlines.
• Excellent written, verbal and interpersonal communication skills.
• Proficient with MS Office and able to learn new software rapidly.

Skills

Data entry

Phlebotomy procedures

MS Office

Communication skills

Organizational skills

Education

Bachelor’s degree or equivalent

Job description

Mohawk Valley Health System is seeking a supervisor to manage daily operations of outpatient laboratory services across Patient Service Centers, including phlebotomy, client services, and courier logistics. You will oversee staff training, ensure safety and quality, and support organizational goals.

The role requires a Bachelor’s degree or equivalent, 2+ years in a NYS Clinical Laboratory, and strong data handling and communication skills. A reliable vehicle is required for travel between sites.