Lab Operations Lead — Multi-Site & Quality

InterMed; Scarborough, South Portland (ME, ME); On-site; USD 80,000 - 116,000; Full time

Job summary

InterMed is expanding with a new Scarborough location and seeks a Lab Coordinator to oversee daily operations of the laboratory specimen collection team. You will ensure high-quality patient care, regulatory compliance, and efficient workflows across sites.

The role includes supervising staff, coordinating staffing, onboarding, and training, and driving quality initiatives in alignment with InterMed’s mission and Lean Six Sigma goals.

Qualifications

• Associate’s degree in healthcare, laboratory science, or related field required; bachelor’s preferred.
• License/Certifications: BLS required or to be obtained within 6 months of hire.
• 3–5 years of lab operations experience including specimen processing and workflows.
• At least 1 year of supervisory or lead experience; multi-site experience a plus.

Responsibilities

• Supervise daily activities of Laboratory Assistants and specimen collection personnel.
• Coordinate staffing schedules for multiple locations to ensure coverage.
• Monitor productivity, staffing levels, and workflow to meet patient demand.
• Lead onboarding, orientation, and training; conduct staff huddles and communicate updates.
• Coordinate staff competency development, training records, and program implementation.
• Assist in interview and hiring of Lab Assistant candidates; cover Lab Manager duties as needed.
• Oversee daily specimen collection operations including courier activities and transport.
• Monitor turnaround times, specimen labeling, handling, and QC metrics.
• Support quality and compliance with CLIA and CAP standards; prepare for inspections.

Skills

Leadership

Supervisory experience

Communication skills

Venipuncture

Attention to detail

Education

Associate’s degree in healthcare, laboratory science, or related field

Bachelor’s degree preferred

Tools

LIS proficiency

EMR proficiency

MS Office (Word, Excel, Outlook, PowerPoint)

Job description

InterMed is expanding with a new Scarborough location and seeks a Lab Coordinator to oversee daily operations of the laboratory specimen collection team. You will ensure high-quality patient care, regulatory compliance, and efficient workflows across sites.

The role includes supervising staff, coordinating staffing, onboarding, and training, and driving quality initiatives in alignment with InterMed’s mission and Lean Six Sigma goals.