Lab IT & Validation Engineer - Windows 11 Upgrade Lead

Verista, Inc.; Cambridge (MA); On-site; USD 98,209,000 - 132,870,000; Full time

Benefits offered by this job

Health Savings Account

Tuition Reimbursement

Paid Time Off and Holidays

Life/Disability Insurance

Job summary

Verista, Inc. in Cambridge, MA is seeking a Lab IT Support Engineer to lead a Windows 11 upgrade initiative across Research & Development laboratories.

This 6+ month contract focuses on upgrading instrument-connected PCs while collaborating with scientists, instrument vendors, and IT teams to minimize disruption to lab operations. The role requires hands-on experience with lab IT, strong troubleshooting across Windows and AD, and excellent communication with scientists and vendors.

Qualifications

• Experience supporting Windows 10/11 in enterprise or laboratory environments.
• Hands-on experience with instrument-connected PCs or scientific laboratory systems.
• Strong troubleshooting skills across Windows OS, hardware, software, Active Directory, and basic networking.
• Onsite requirement 5 days/week in Cambridge, MA.

Responsibilities

• Perform Windows 11 upgrades on laboratory workstations and instrument-connected PCs.
• Coordinate upgrade activities with instrument vendors, both onsite and remotely.
• Follow vendor installation procedures to restore instrument software and connectivity after upgrades.
• Troubleshoot Windows, hardware, software, and network connectivity issues during deployment.
• Partner with scientists to support post-upgrade validation and resolve technical issues.
• Document upgrade activities and elevate issues as needed.
• Ensure laboratory systems are returned to operational status quickly and efficiently.

Skills

Windows 10/11 support

Lab IT support

Troubleshooting

Communication with scientists

Active Directory

Job description

Verista, Inc. in Cambridge, MA is seeking a Lab IT Support Engineer to lead a Windows 11 upgrade initiative across Research & Development laboratories.

This 6+ month contract focuses on upgrading instrument-connected PCs while collaborating with scientists, instrument vendors, and IT teams to minimize disruption to lab operations. The role requires hands-on experience with lab IT, strong troubleshooting across Windows and AD, and excellent communication with scientists and vendors.